Double Opt-in Email
Summary / TL:DR: An overview of how you can setup double opt-in emails in Blueshift.
Campaign Setup
These emails will still get triggered by the marketing_email_subscribe event. A few new attributes were added for this process:
is_double_opt_in | Indicates if the signup is coming from a double opt-in lead gen effort |
confirm_link | The confirmation link generated by signup app |
Campaign Journey
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The below image shows the suggested setup of double opt-in emails. After the customer submits a signup the event will trigger the email from the left trigger containing the confirmation link. Once the customer clicks on the link from the email a second event will trigger the email from the left trigger which is the confirmation email. Details on the journey start and triggers can be found below.
Journey Start
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In the journey start filters you can look at the above selections which will apply to all triggers. The is_double_optin = true filter indicates that the signup came from a double opt-in lead gen effort.
The list_code attribute ensures the emails are specific to a certain list.
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Initial Email
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When a customer first signs up to a DOI lead gen effort a marketing_email_subscribe event will be sent with the attribute of email_active set to false. The event will also include an attribute called confirm_link which is the link the customer needs to click on to opt-in. This event will trigger the first email from this campaign.
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To include the confirmation link in the template you would add {{confirm_link}} as the link in the <a> tag.
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Double Opt-in Confirmation Email
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After the customer clicks on the confirmation link from the initial email, another marketing_email_subscribe event will be sent for the customer but this time the email_active attribute will be set to true, indicating they are now active on this list. This will trigger the second email to the customer.
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Wrap up
You should now be familiar with the suggested setup of double opt-in emails in Blueshift.