Document toolboxDocument toolbox

Auto-Renewal Notice Email

Summary / TL:DR: This article will introduce you to Auto-Renewal Notice emails in Blueshift.


Capability

Send a notification email through Blueshift 30 days before a customer is up for auto-renewal on their subscription.


Description

When a customer is set to auto-renew in their subscriptions, 30 days before this happens, an event will be sent to Blueshift informing it of this. This event then triggers a campaign in Blueshift.


Blueshift Event Name

arnotice_event


Event Payload Parameters

 

Parameter

Description

Parameter

Description

billing_currency

Currency type associated with the transaction

card_number

Last four digits of credit card number used for transaction

card_type

The type of payment used for this transaction.

customer_firstname

First name of the billTo customer

customer_lastname

Last name of the billTo customer

retailer_customer_id

Concatenation of [Advantage billTo customer number]-[Advantage billTo emailId]

email

Email address of the billTo customer

event

arn_notice_event

issues_per_year

Number of issues per year that will be fulfilled

last_renewal_date

Date of lasst renewal

next_rate

The rate of the susbcription on renewal

owning_org

Code for the legal entity associated with this transaction

publication_code

Three character code that identifies the publication

publication_title

The name of the service

renewal_key

Key generated by advantage renewals process

subscription_reference

Unique identifier for customer subscription


Sample Payload

 

{ "billing_currency": "US$", "card_number": "XXXXXXXXXXXX3419", "card_type": "MasterCard", "current_date": "2022-01-02T05:00:00Z", "customer_firstname": "Dominick", "customer_id": "000118079234-000074821344", "customer_lastname": "Pryor", "email": "DOMPRYOR36@GMAIL.COM", "event": "arnotice_event", "issues_per_year": "12", "last_renewal_date": "2022-01-01T05:00:00Z", "next_rate": "39.00", "next_term": "12", "owning_org": "304", "publication_code": "NVX", "publication_title": "Nova-X Report", "renewal_key": "R22AR4YR", "retailer_customer_id": "000118079234-000074821344", "subscription_reference": "000057296998" }

Wrap up

You should now have a better understanding of Auto-Renewal Emails in Blueshift.

Still need help?

We know this can be frustrating. To get further help open a Jira ticket.

Open a ticket


com.atlassian.confluence.content.render.xhtml.migration.exceptions.UnknownMacroMigrationException: The macro 'html-macro' is unknown.