Summary / TL:DR: This article will introduce you to Subscription Paid emails in Blueshift.

Capability

Send a notification email through Blueshift when a customer’s payment application has posted for a subscription.

Description

When a customer's payment towards a subscription has posted this event will fire to Blueshift. This event then triggers a campaign in Blueshift.

Blueshift Event Name

subscription_paid

Event Payload Parameters

Parameter	Description

Parameter	Description
order_total	Total amount of the order
retailer_customer_id	Concatenation of [Advantage billTo customer number]-[Advantage billTo emailId]
customer_firstname	First name of the customer
customer_lastname	Last name of the customer
address_postalcode	Postal code of address
line_item	Array of objects that include item description, item number, item quantity, subscription expire, subscription start, and unit price
tax_amount	Tax amount of the order
address_city	City of billTo customer address
address_state	State of billTo customer address
address_street_1	Street address, line 1 of billTo customer address
address_street_2	Street address, line 2 of billTo customer address
address_country	Country of customer that is stored in Advantage
retailer_customer_id	Concatenation of [Advantage billTo customer number]-[Advantage billTo emailId]
order_number	Number assigned to the order
owning_org	Code for the legal entity associated with the product/item
order_total_less_tax	Order total minus the tax amount
event	subscription_paid
tax_percentage	Tax percentage that was applied to the price of the service
billing_currency	Currency type associated with the payment
email	Email address of bill-to customer
order_date	Date the order was placed
payment_type	Type of payment used such as credit card or direct debit
payment_date	Date the payment was made

Sample Payload

{
  "order_total": "1500.00",
  "retailer_customer_id": "000108737655-000094540729",
  "address_postalcode": "33140",
  "line_item": [
    {
      "item_description": "BAQ PRO",
      "item_number": "BQP",
      "item_quantity": 1,
      "subscription_expire": "2022-12-05",
      "subscription_start": "2021-12-13",
      "unit_price": "1,469.15"
    }
  ],
  "customer_title": "",
  "tax_amount": "30.85",
  "address_city": "VILLENAVE D ORNON",
  "address_state": "",
  "address_street2": "4 CHEMIN DU PORT DE COURREJEAN",
  "customer_lastname": "Beal",
  "customer_id": "000108737655-000094540729",
  "order_number": "XJ611491",
  "owning_org": "990",
  "order_total_less_tax": "1469.15",
  "address_street1": "",
  "customer_number": "000108737655",
  "customer_firstname": "Didier",
  "event": "subscription_paid",
  "tax_percentage": "2.06",
  "billing_currency": "EUR",
  "email": "didier.beal@abtraining.fr",
  "order_date": "2021-12-15T23:00:00Z",
  "payment_type": "DD",
  "address_country": "FRANCE",
  "payment_date": "2021-12-15T23:00:00Z"
}

Wrap up

You should now have a better understanding of Subscription Paid Emails in Blueshift.

Still need help?

We know this can be frustrating. To get further help open a Jira ticket.

Open a ticket