This article serves as a reference page and will provide information to better understand subscriptions in Advantage.

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Note
This is a review of CIR, or subscription, type orders. Note that some field names and locations may vary slightly based on individual scripts used at Customer Activity.

Subscription Information

Circulation Status	The current status of the subscription. B = Billing Suspend, credit card declined C = Customer Requested Cancellation E = Expired G = Gracing this status status allows Advantage to fulfill the customer and recoups the sent issues when the renewal has taken place by decreasing the new term with number of grace issues sent. N = Non-Pay Cancel, card declined and invoice has been closed due to non-payment. This generally occurs 45-90 days after a billing suspension is done. P = Perpetual, lifetime complimentary R = Regular, Receiving (Active) Subscription S = Indefinite Suspension T = Temporary Suspension U = Undeliverable W = Future Start X = Folded Subscription, no longer active
Billing Status	The current billing status of the subscription. A = On Approval B = Billed C = Complimentary M = Cancellation Credit Memo P = Paid Up R = Reinstated Subscription
Subscription Type	Used for offers that include multiple levels to identify levels of a subscription. For example, if a subscription can be lifetime or not, it may be blank for regular subscribers but LIFE for lifetime customers. This is often used by affiliates to grant or restrict content on websites.
Membership Organization	Used for subscriptions that are part of a membership to identify the organization they are a part of.
Membership Category	Used for subscriptions that are part of a membership to identify the category they are a part of.
Duplicate Subscription Ref	Populated when a customer has 2 concurrent subscriptions running under the same customer number. These are a result of duplicate account consolidations where the customer had 2 of the same subscriptions on 2 different accounts that have since been consolidated.
Promotion Code	Promotion code used for the selected term of the subscription. Codes starting with an A are associated with a term that was created automatically through an auto-renewal.
Current Term Issues To Go	Number of issues left in the current term
Total Issues To Go	Number of issues left total for the subscription including advanced early renewals.
Rate	Price of the subscription.
Billing Currency	Currency the rate is associated with.
Term Length	Number of issues the customer will receive for the term.
Customer purchase order	The order number a customer sees on their confirmation of an order placed online via the Opium E-Commerce system. Note that web orders that are associated with affiliate shopping carts may not be populated.
Renewal Flag	Determines how the subscription will be renewed. D = Discontinue Auto-Renewal, customer was on auto-renew and cancelled Z = Abbreviated Renewal, customer was a Y flag but requested to stop receiving special renewal notices N = No – Do not renew, customer will not receive renewal notices A = Automatic Renewal, automatically renews with no charge for lifetime subscriptions C = Automatic Renewal with Auto-Charge, auto renews and charges credit card on file Y = Subscribers receive renewal offers, will not automatically renew
Final Expiration Date	Date of last issue for the subscription including advanced early renewals.
Remaining Liability	Calculation of the number of issues to go for the term / rate of the term. This is used in determining the amount of a refund, however it does not reflect the refund policy.
Promotion Choice	The choice selected with the promotion code for the term.
Credit Policy Code	A credit policy which defines how credits are created when a sub is cancelled.
Original Sales Rep	The salesperson getting credit for orders from this customer.
Sales Rep	The Sales Rep associated with the subscription order.
Last Modified Order Number	The current order number associated with the subscription. Note that if the customer placed an order and then had a modification done on the subscription, this number would reflect the order number for the last modification performed.
Delivery Code	How the subscription is being sent to the customer ML = Mail ME = Mail and Email EM = Email FX = Fax EF = Email and Fax WB = Web Online Delivery PO = Mail (Used by London Affiliates) PE = Mail and Email (Used by London Affiliates)
Last Issue Sent	Date of issue the customer last was pulled to receive.
Current Term Start	Date of first issue for the current selected term.
Current Term Expires	Date of last issue for the current term.
First Issue Sent	Date of first issue ever sent to the customer including previous terms.
Term Number	Number associated with the amount of times a customer has renewed/ordered a subscription. For example, the first time the customer orders, the Term Number is 1. When the term renews, that new term is term 2.
Times Renewed	The number of times the customer has renewed their subscription.

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Additional Subscription Information

Original Order Number	Order number associated with the selected term for when the order was created.
Original Control Group Date	Date of the control group from the original order.
Original Control Group	ID of the control group from the original order. O = Online C or T = Customer Service & Telesales M = Mail A, Z = System created
Last Modified Order Number	Order number associated with the last modification performed for the subscription. If no modifications have been performed, the last modified order number and original order number will be the same.
Last Modified Control Group Date	Date of the control group associated with the last modification performed for the subscription. If no modifications have been performed, the last modified order control group date and original control group date will be the same.
Number of Decline Notifications	The number of notifications sent to the customer about a declined credit card payment.
Last Decline Notice Sent	The date of the last notification sent to the customer about a declined credit card payment.
Order Source	Source associated with orders that come in from outside of Advantage directly. These are orders that are processed through Order Stream.
Payment Type	The type of payment used for the order. Generally this is Credit Card or Check.
Cancel Reason	Used to identify the reason for a subscription cancellation. This will only show a value if the subscription is a Cancelled status.
Number of Renewal Reminders	The number of renewal reminders that have been sent to a customer. For a customer not on auto-renew, this would show the regular renewal series information for how many renewal reminders have been sent. For a customer on auto-renew, this would show the number of reminders sent about the upcoming automatic charge, generally 1.
Last Renewal Effort Sent	The date the last renewal effort was sent to the customer.
Advance Renewals	Number of renewals on the subscription that have not been fulfill.
Last Renewal Promo Code	The promotion code associated with the last renewal reminder sent to the customer.
Auto Renew Chain	Used for when a subscription is ordered with an auto renew chain associated with the promotion code. When available, this will show up as a hyperlink that you can click on for more details on what the chain is.
Chain Sequence	Associated with the Auto Renew Chain. This is the sequence the customer is on for the selected term.
Installment Billing Code	Used for when a subscription is ordered with an installment bill code associated with either the promotion code or used at payment screen.
Package Number	The Package Number identifies a group of items.
Package Group ID	The Package ID field is a last number that is used to group package components of a publication set.

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Bill-to / Ship-to

Note
When searching for an account at Customer Activity, you are by default searching by the bill-to customer. This means that if the customer has different account numbers associated with their bill-to and ship-to, the subscription will only show up in Customer Activity if you are looking at the bill-to customer. Nothing for that subscription will display under the ship-to account number. You can change this search by selecting Receiving Customer as your Search By.

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Website Login

Authentication ID	Unique identifier of the login.
Auth Group Description	The authentication group associated with the subscription's login. Some affiliates have one auth group for their site, while others have multiple auth groups setup based on their infrastructure of their website.
Auth Type	Displays the field to determine where the username/password will be displayed: The username is listed under the Authentication Value field.
Auth Type Description	Description field related to the Authentication Type field. Denotes whether it is a customer's email address or a authentication value as the username.
Authentication Value	If the Auth Type is L, this is the username for the website login.
Email Address	If the Auth Type is E, this is the username for the website login.
Record Status	The status of the login. A = Active I = Inactive
Last Login	Shows the date and time of the last login the customer did on the website.
Last Updated	Shows the last date the information was edited.
Last Updated By Description	Displays the name/identity of the last user to update the login record.