ADV User Guides Renewal Flags
- Anthony Fontana
Summary / TL:DR: This article will show you the renewal flags that are used in Advantage, along with their descriptions.
Renewal Flags
Flag | Description |
|---|---|
A | Perpetual Renewal. Lifetime or Comp. Terms for Lifetime are typically 5 or 10 years. If a maintenance fee pub, A Flags are for billing customers with no credit card on file. |
C | Auto-Renew; Credit card on file |
D | Discontinue Auto-Renew; Customer triggered action to be removed from Auto Renew. Action taken to be removed from AR most commonly after the Auto Renew notice is received. Once changed to D Flag, the term finishes out then expires. D Flags can receive promotions. |
N | Do not renew; Never send to me; a customer will call in to complain because they do not want to receive any more offers |
U | Closed accounts; System changed flag when the credit card is identified as being no longer valid. Does not renew, and expires at end of term. |
Y | “Yes market to me”; Non-auto-renew and no Credit Card on file; It will expire after their subscription term is up |
Z | Limited Renewals; Rarely used flag. Non-auto-renew subscribers who don’t want to be marketed to; we send them very little marketing; will send at 1 or 2 issues to go. |
Wrap up
You should now know a more about renewal flags and their descriptions in Advantage.
Still need help?
We know this can be frustrating. To get further help open a Jira ticket.