Summary / TL:DR: This article will help you understand the Conferences screen in Advantage.

This is a review of CEM, or conference, type orders. Note that some field names and locations may vary slightly based on individual scripts used at Customer Activity. To learn more about identifying and changing scripts go here.

1 Conference Registration
2 Bill-To Ship-To
3 Invoices / Payments
4 Email Delivery History
5 Attendees
6 Selected Sessions
7 Invoices
8 Original Order Lines
9 Wrap up

Conference Registration

Displays the details for the selected conference registration.

Conference ID	The item number associated with the conference.
Location	The location associated with the registration.
When	The dates the conference will take place.
Bill-To	Displays the shipping Info of the billable customer.
Contact	Displays the shipping info for the recipient of the conference order.
Added On	Date the conference order was added.
Updated On	Date the conference order was last updated.
Registration ID	ID number generated when the conference order is place to ID the registrant.
Status	Shows the status of the conference order.
Customer PO#	Not Used.
Billing Currency	Currency the rate is associated with.
Invoice Terms	Shows if the customer's Past Due Amount exceeds the Past Due Limit associated with the Terms Code on this order, the order is placed on hold.
Promotion Code	Promo code used to place the conference order.
Bill By	When more than one person is involved (a multi-attendee registration), then the bill-to can be identified at: the registration level – that person is paying for all the attendees, or the attendee level – each attendee is paying for their own registration fees. (The registration provides grouping for volume price purposes)
Registration Type	An attendee record contains the registration type indicator which identifies whether the person is participating as: A - Attendee P - Presenter E - Exhibitor S - Staff Member

Bill-To Ship-To

The display of the Bill-to Customer and Ship-to Customer associated with the conference registrant.

Invoices / Payments

Display of all monetary transactions associated with the selected term of the subscription. This is a condensed version of what is available from the Invoices & Payments screen used to display simplified information on basic transactions. It is recommended that when complicated transactions are involved to use the Invoices & Payments screen. From this tab you can Add Payment to an open invoice by clicking Add Payment

These are the default customized columns from this screen. There are more columns available.

Trans. Date	Date of the transaction.
Trans. Nbr	Order number of debit number of the transaction.
Applied to	The order number or debit number the transaction was applied to.
Source	The system name the transaction is associated with: CIR = Circulation or Subscription PRO = Product CEM = Conference AMB = Agreement ARP = Accounts Receivable/Payable
Trans. Type	The type of transaction: I = Invoiced P = Paid B = Billed C = Credit W = Write Off
Transaction Status Description	The status of the transaction.
Total Amt.	The amount debited/credited.
Remaining Amt.	The amount remaining that has not been paid/credited.
Billing Currency	The currency the order was billed in.
Payment Code	The type of credit card used for the transaction.
Payment Nbr	The credit card number used for the transaction. This field is masked to only display the last 4 digits. If the payment is by check, the check number will display here.
Credit or Debit	Shows if the transaction was a debit or credit.
Posted	Displays if the transaction has been posted.
Debit Fully Paid	Displays a Y if the debit is fully paid. N if not fully paid.
Due Date	The date the payment is due. This is primarily used for when payments are spread out with installment billing.
Payment Type	The type of payment used. CC = Credit Card. CK = Check.

Email Delivery History

Displays a history of all fulfillment emails sent to the customer for the conference. From this tab you can resend emails to the customer. For more information, go here.

These are the default customized columns from this screen. There are more columns available.

Unique ID	Unique identifier of the email sent.
Email Address	The email address on file for the subscription.
Date Sent	Date the email was originally sent to the customer.
Time Sent	Time the email was originally sent to the customer.
Sent Status Description	The status of the email sent. Delivered Bounced
Bounce Reason Description	The reason for the bounce - currently all are recorded as Bounce.
Email Subject	Description from Message Central of the email sent to the customer. Not necessarily the subject line of the email, this is controlled by what is entered in Message Central.

Attendees

Displays every transaction associated with the conference.

Attendee Name	Displays the registered name for conference.
Badge Name	Displays the name the registrant wan't for their badge.
Registered On	Displays the date the conference was registered on.
AttendeeType	Displays the registration type.
Customer Number	Displays the customer number for the registrant.
Status	Shows the status of the conference order.

Selected Sessions

The customer's information associated with the conference. From this tab you can add, change or delete a conference registration.

Session	Displays the session type that has been registered for.
Session Name	Displays the name of the conference session.
Session Date	Shows the date the conference session starts.
Last Updated	Date the session was last updated for the customer.
Status	Displays the session status.
Attendee Type	Displays the type of badge that has been registered.

Invoices

Displays every transaction associated with the selected conference item.

Order Number	Order number of the conference transaction.
Bill-To Customer	Displays the shipping Info of the billable customer.
Bill-To Name	Name of conference registrant.
Posting Date/Time	Date and time the order was posted.
Invoice Total	Shows the total amount of conference order.
Balance Due	Displays any remaining amount due for the conference order.
Posting Status	Will display the status of the invoice.
Control Group Date	Displays the the date the control group was last updated.
Control Group ID	Shows the control group of the rep keying the order

Original Order Lines

Displays complete list of all order lines from original order. If the order had multiple lines associated with it, all order lines will display here.

Item Number	Item Number associated with the order line.
Qty Ordered	The quantity ordered of the line item.
Qty Shipped	The quantity shipped of the line item. For subscriptions, this should always match the quantity ordered.
Unit Price	Price per unit.
Item Gross	Price x Quantity Ordered.
Ship-to Customer	The customer number the order line was shipped to.
Address Code	The address code associated to the customer number the order line was shipped to.
Control Group Date	Displays the the date the control group was last updated.
Control Group ID	Shows the control group of the rep keying the order

Virtual Agent Knowledge Base

ADV User Guides Understanding the Conferences Screen