Summary / TL:DR: This article will help you understand the conference registration screen in Advantage.

This is a review of the CEM, or conference registration screen. Note that some field names and locations may vary slightly based on individual scripts used at the Conference Registration Screen. To learn more about identifying and changing scripts go here.

Conference Registrations

Displays the details for the selected conference registration and allows for the entry of information to search for conference registrations.

Conference	Search area to enter the conference number.
Location	Search are to enter the conference location.
Attendee Number	Search area to enter the attendee customer number.
PO Number	Search area to enter the customer PO Number.
My Control Group	When this box is checked only your current control group will be used in the active search.
Search	Search area to enter in the name of a conference.
Date and Time Added	Shows the date and time the order was posted.
Attendee Customer	Displays the customer number of the attendee.
Attendee Type	Shows what badge type the attendee has registered .
Registered On	Shows the date the customer registered the conference.
Registration ID	Displays the registration ID for the selected conference.
Registration Name	Shows the name the customer has registered for the conference.
Add	Used to add a conference, some items will be pre-filled based on of a customer is already selected.
Change	Mae changes to a currently selected conference.
Inquire	Opens the Conference Attendee Maintenance dialog box. Will show basic information about the selected conference.
Delete	Delete the currently selected conference.
Un-Cancel	Using this option will uncancel the currently selected conference as long as it has not been resolved by closing the control group that canceled the order.

Registration Information

The display of the conference registration info.

Conference ID	The item number associated with the conference.
Location	The location associated with the registration.
When	The dates the conference will take place.
Bill-To	Displays the shipping Info of the billable customer.
Contact	Displays the shipping info for the recipient of the conference order.
Added On	Date the conference order was added.
Updated On	Date the conference order was last updated.
Registration ID	ID number generated when the conference order is place to ID the registrant.
Status	Shows the status of the conference order.
Customer PO#	Not Used.
Billing Currency	Currency the rate is associated with.
Invoice Terms	Shows if the customer's Past Due Amount exceeds the Past Due Limit associated with the Terms Code on this order, the order is placed on hold.
Promotion Code	Promo code used to place the conference order.
Bill By	When more than one person is involved (a multi-attendee registration), then the bill-to can be identified at: the registration level – that person is paying for all the attendees, or the attendee level – each attendee is paying for their own registration fees. (The registration provides grouping for volume price purposes)
Registration Type	An attendee record contains the registration type indicator which identifies whether the person is participating as: A - Attendee P - Presenter E - Exhibitor S - Staff Member

Other Attendees

Displays every transaction associated with the conference.

These are the default customized columns from this screen. There are more columns available.

Attendee Name	Displays the registered name for conference.
Badge Name	Displays the name the registrant wan't for their badge.
Registered On	Displays the date the conference was registered on.
Attendee Type	Displays the registration type.
Customer Number	Displays the customer number for the registrant.
Status	Shows the status of the conference order.

Selected Sessions

The customer's information associated with the conference. From this tab you can add, change or delete a conference registration.

These are the default customized columns from this screen. There are more columns available.

Session	Displays the session type that has been registered for.
Session Name	Displays the name of the conference session.
Session Date	Shows the date the conference session starts.
Last Updated	Date the session was last updated for the customer.
Status	Displays the session status.
Attendee Type	Displays the type of badge that has been registered.

Invoices

Displays every transaction associated with the selected conference item.

Order Number	Order number of the conference transaction.
Bill Customer	Displays the shipping Info of the billable customer.
Bill-To Name	Name of conference registrant.
Posting Date/Time	Date and time the order was posted.
Invoice Total	Shows the total amount of conference order.
Balance Due	Displays any remaining amount due for the conference order.
Posting Status	Will display the status of the invoice.
Control Group Date	Displays the the date the control group was last updated.
Control Group ID	Shows the control group of the rep keying the order

Email History

Displays a history of all fulfillment emails sent to the customer for the conference. From this tab you can resend emails to the customer. For more information, go here.

Unique ID	Unique identifier of the email sent.
Email Address	The email address on file for the subscription.
Date Sent	Date the email was originally sent to the customer.
Time Sent	Time the email was originally sent to the customer.
Sent Status Description	The status of the email sent. Delivered Bounced
Bounce Reason	The reason for the bounce - currently all are recorded as Bounce.
Email Subject	Description from Message Central of the email sent to the customer. Not necessarily the subject line of the email, this is controlled by what is entered in Message Central.

Virtual Agent Knowledge Base

ADV User Guides Understanding the Conference Registration Screen