Domain Request
- Kai Burns
- Gary Smolyak (Deactivated)
Summary / TL:DR: This article will show you how to use domain request.
:Confirm the below information:
Domain(s)
Subdomain(s)
The From Email Address (Tag Ian Graham to confirm this from address)
The Domain Error Page HTML that the affiliate wants to use (most affiliates just use Default)
Submit a request to the OPIUM task board, including the above information. (Ex: OPIUM-4500 - Getting issue details... STATUS )
Send a ticket to IT to add the domain(s) to the OPIUM certificate, the ASM and the McAfee Security Seal. Use the DNS request form here: https://jira.14west.us/servicedesk/customer/portal/5/create/129
Subject | New OPIUM Domain for (client name) |
DNS Record Type | A Record |
Host | Paste new domain requested in ticket |
IP Address | Paste IP address. Find client IP's here: Domain Adds: Cert name and IP Address |
DNS Scope | External and Internal |
Due Date | 7 business days |
Payment Card Data? | Yes |
Legal Owning Company Name | This is not always the client name. Confirm with client if unclear. |
Requested Participants | Leave empty |
Manager | Manager name |
Details | Please add the domain to the following: OPIUM certificate web-purchases.com, the ASM and the McAfee Security Seal |
You can use the following ticket for reference: PUBST-166122 - Getting issue details... STATUS
If the affiliate needs a new From Address, a separate ticket will need to be created for Deliverability. Example: PUBST-156176 - Getting issue details... STATUS / PUBST-153964 - Getting issue details... STATUS
Wrap up
You should now know how to use domain request.