/
IRIS Canceling a Mailing in IRIS
Document toolboxDocument toolbox

IRIS Canceling a Mailing in IRIS

Owned by Tony Browne (Unlicensed)
Nov 21, 2023

 

Canceling the mailing will delete the mailing from IRIS and mark the email as complete in Message Central.  Mailings can only be canceled after they have been approved.  


Once you cancel a mailing, your mailing and your dedicated effort will be deleted in IRIS.


How to Cancel a Mailing

 To cancel a mailing from the Mailing Schedule....
  1. Locate the mailing you wish to cancel
  2. Scroll to the Actions column
  3. Click 

    You do not have a valid <a href="https://apps.appf.re/me/mp/cloud?hosting=cloud&tab=overview">MultiExcerpt</a> app license.&nbsp; Please sign up for a free trial or purchase a license through the <a href="https://apps.appf.re/me/mp/cloud?hosting=cloud&tab=overview">Atlassian Marketplace</a>.

  4. Click Yes in the popup window
 To cancel a mailing while in edit mode...
  1. While editing a mailing, click 

    You do not have a valid <a href="https://apps.appf.re/me/mp/cloud?hosting=cloud&tab=overview">MultiExcerpt</a> app license.&nbsp; Please sign up for a free trial or purchase a license through the <a href="https://apps.appf.re/me/mp/cloud?hosting=cloud&tab=overview">Atlassian Marketplace</a>.

     towards the top of the screen


Related content

IRIS Deleting a Mailing
IRIS Deleting a Mailing
Virtual Agent Knowledge Base
More like this
IRIS Unapproving a Mailing
IRIS Unapproving a Mailing
Virtual Agent Knowledge Base
More like this
IRIS Approving a Mailing
IRIS Approving a Mailing
Virtual Agent Knowledge Base
More like this
IRIS Mailing Statuses (IRIS)
IRIS Mailing Statuses (IRIS)
Virtual Agent Knowledge Base
More like this
IRIS Deleting a Stored Tree
IRIS Deleting a Stored Tree
Virtual Agent Knowledge Base
More like this
IRIS Edit a Lead Gen Unsub Page
IRIS Edit a Lead Gen Unsub Page
Virtual Agent Knowledge Base
More like this
com.atlassian.confluence.content.render.xhtml.migration.exceptions.UnknownMacroMigrationException: The macro 'html-macro' is unknown.