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Understanding Promotion Codes

Summary / TL:DR: This article is a reference to help you understand promotion codes in Advantage.

Promotion Codes are codes assigned to a marketing effort sent out to customers via mail, email, renewals, etc. The codes dictate the item being sold, price, premiums and credit policies. These codes are 8 digits and will contain letters and numbers. The first character defines the outlet code or how the item is being advertised. The 2nd, 3rd, and 4th characters are the pub code or owning organization if the item being sold. The 5th and 6th characters determine the year and the month. (For example, R=2015 and 1=January) The final two characters are unique identifiers. Click Promotions in the Marketing Ribbon to navigate to the Promotion Codes screen.



Elements of a Promotion Code

There are several elements that make a promotion code. The key elements are; Choice(s), Credit Policies, Premium Sets. These three elements make up a Promotion Offer. Additionally, Creative Code can be used. It will need a Campaign Code. All of these elements will be grouped together on the Promotion Code. 


Recommended Display

These are the recommended customized columns for this screen. There are more columns available.

Promotion Code

Displays the promotion code.

Promo Description

Displays additional information about the promotion code.

Item Number

Displays the pub code associated to the promotion code.

Campaign Code

Displays the campaign code attached to the promotion code.

Creative Code

Displays the creative code attached to the promotion code.

Offer Code

Displays the offer code associated with the promotion code.

Mailing Date

Displays the mailing date for the promotion.

Acquisition

Displays the acquisition code.

Acquisition Description

Displays the description of the acquisition code.

Added By

Displays the Advantage user ID of the person or process who added the promotion code.

Last Updated

Displays the date and time the promotion code was last updated.

Last Updated By

Displays the user or process to last update the promotion code.

Last Updated By Description

Displays the description of the name of the user to last update the promotion code.


Preferences

Preferences and defaults can be set for the bottom half of the screen.  Click Preferences in the lower left corner of the screen and the Tab Options dialog box will appear. Unselect unnecessary tabs.  It is recommended to uncheck Gift Promotions and Documents.  Coupons may also be unchecked if not utilizing the coupons module of Advantage.  Click OK to save changes, note that the changes will not be made until Advantage is restarted.  These tabs can be re-added at any time using the Preferences button.


Details

The Details tab displays information regarding the pieces that makeup the promotion code.


Responses

The Responses tab displays response information associated with the promotion code.  


Costs

The Costs tab displays the costs associated with the promotion code.


Demographics

The demographics tab displays the revenue split information on the promotion code.

CIR Promotions

Promotion Item

The promotion items tab displays all of the choices offered on the promotion.

Finder Links

The finder links tab displays the finder category used by customer service teams to search for promotion codes in Advantage.

Premium Sets

The premium sets tab displays all of the premium sets and each sequence attached to the promotion code.


Credit Policy

The credit policy tab displays the refund rules of the credit policy attached to the promotion offer.


Payment Options


Scripts

Scripts can be applied to various screens in Advantage to streamline creation processes.  Scripts hide unneeded fields and display only fields that are needed.  The fields that are displayed are also renamed so they are more relevant to users.

The script currently in use is displayed on the upper right corner of the screen, as seen below.  If a script is not currently selected, "No script in use..." will be displayed and all available fields will be displayed when creating a promotion code.

 


Setting the Script

  1. Right click and select Script

  2. Select on of the following options...

  1. Select NEWADD

  2. Click OK

  1. Select X CODES

  2. Click OK


"NEWADD" Script

The NEWADD script is typically used when creating promotion codes.  Below are the fields that will appear when adding or editing a Promotion Code.



Promotion Code*

Free form field used to define the promotion code. Promotion codes typically mirror the campaign code with the exception of the last two characters. While campaign codes can have 7 characters, promotions codes can have 8, so the unique identifier consists of two numbers instead of one letter.



Outlet Code

Defines the outlet that the campaign is being promoted through.



5

Inbound Telesales calls

D

Direct Mail

L

Non-Agora/External Email

T

Telemarketing





6

Television

E

E-Letter

M

Other Agora E-Letter

U

Upsells



7

IRIS Renewal Series

F

Conferences

N

Other Agora Website

V

Folds - Pub Folds Only



8

Product Reorder Series

G

Space Ads

O

Radio Advertisements

W

Website



9

Special Renewals Mail Only

H

Catalog Promo

P

Non-Agora/External Website

X

Free Source Code



A

Auto Ren-Ren Series ONLY - Don't use

I

Inserts

Q

Renewals Only

Y

Renewals Web Links



B

Billing

J

Insert Renewals

R

Renewals - Don't use

Z

MBR BABY PUBS ONLY



C

Customer Service

K

Order Again

S

Book Club only - Don't use



Publication Code/Owning Org

Defines the publication or owning organization of the product for the campaign.



Year & Month

Defines the year and month of the campaign. Example: May 2016 = S5 November 2017 = TB

Year

S

T

U

2016

2017

2018

Month

1

January

2

February

3

March

4

April



5

May

6

June

7

July

8

August

9

September

A

October

B

November

C

December



Unique Identifier

Uniquely identifies the promotion code. The unique identifier consists of two numbers instead of one letter. Usually the next number in a sequence. Example: 00 01 02 03

Campaign Code*

Defines the campaign code the promotion code should fall under.

Offer Code*

Defines the promotion offer the will be attached to the promotion code. The promotion offer is going to pull in the choices, premium set(s), and credit policy(s).

Description

Provides additional information about the promotion code.

Initiated By

Defaults to the user currently logged in.

Creative Code

Defines the creative used on the promotion.

Creative Version

Defines the version of the creatives.

Narrative Type

Defines when a narrative will appear if entered on the promotion code.







ALERT

With this option selected, an alert will appear when placing an order in Advantage.



CANCEL ALERT

With this option selected, an alert will appear if the other is canceled in Advantage. This will also appear when entering the promo code during order entry.



DEFAULT

With the option selected, the narrative will not act as an alert and the narrative will only be seen on the promotion codes. Should not be used.

List Code

Defines the website, mailing list, or external email list the promotion will ultimately be sent to.

Local Currency

Defines the currency of the promotion.

List Segment

Defines the segment, or the group of customer's that are being targeted of the list being mailed.

Mail Date

Defines the date the mailing will be sent.

Effective From

Defines the date the promotion code will be active and orders can be taken.

Effective To

Defines the date the promotion code will expire.

Then Use

Used with the Effective To field, this field defines the promotion code that should be used upon expiration of the current promotion code.

Quantity Mailed

Defines the number of customers mailed.

Quantity Received

Defines the number of customers or the size of the customer list received.

Acquisition*     

Defines the outlet which orders will be acquired for this promotion.

AA

General Append

AD

Ad Network

AP

Ads placed on newsletters

BI

Cross Promotion Internal Agora

BX

Cross Promotion External

CC

Conference General

DD

Dedicated

EI

Clctn Device W/I Promo Extrnl

EM

Editorial Mention

EV

Our own Eletter Video

EX

Clctn Device W/I Promo Extrnl

FB

Facebook

FF

Renewals

LI

Co-Reg Internal

LV

Outside Eletter Video

LX

Co-Reg External

MM

Mail/Print

MV

Affiliate Eletter Video

NV

Affiliate Web Video

OO

Organic Search

PP

Press/Media

PV

Outside Web Video

RA

Radio

RE

Remarketing

RR

RSS

SA

Space Ad

SM

Social Media

SS

Paid Search

UI

Web/Email Promo Internal

UP

Paid Direct Mail Promo

US

Insert Mail Promo

UT

Telesales Promo

UX

Web/Email Promo External

UZ

ADV Paid Other

VT

Video Transcript

WB

Webinar

WI

Website Internal

WV

Our own Website Video

WX

Website External

XI

Free Swap - Internal Agora

XX

Unknown

ZZ

I Don't Know















Package Type

Defines the type of promotion.

User

Used as a optional demographic field.

 

 

Host Dept 1%

Defines the percentage of revenue that will go to the host.

 

 

 

 

Host Dept 1

Defines the host department the revenue will be split with.

 

 

 

 

Host Dept 2%

If dividing the revenue in 3, defines the percentage of revenue that will go to the second host.

 

 

 

 

Host Dept 2

If dividing the revenue in 3, defines the second host department the revenue will be split with.

 

 

 

 

Subsequent Charges

Defines how revenue splits for any additional charges that occur during the first year.

Leaving this field blank will apply the same revenue splits to any additional charges. Selecting O - Override will not carry over the same revenue split information and 100% of the revenue will go to the parent.

 

 

 

 

Done!*

Defines when the promotion code is ready to be pulled by the accounting department.

 

 

 

 

Website URL

Defines the website URL of the promotion the URL is required for all online promotions.

 

 

 

 

Promotion Narrative

Allows users to enter additional information or alerts that will either appear when placing or canceling an order. This field works in conjunction with the Narrative Type field. The text added in this field will pop when the associated promotion code is used during order entry or during cancellation depending on the Narrative Type chosen.

 

 

 

 

Promotion Class

Defines whether the promotion will be sent through email, mail, other, renewal, or web.

 

 

 

 

Copywriter

Defines the copywriter when not using a creative code.

 

 

 

 

 

Costs

Fixed Cost

Defines any fixed costs spent on the promotion.

Material CPM

Defines the material cost per thousand names.

Postage CPM

Defines the postage cost per thousand names.

Other CPM

Defines any other costs per thousand names.

Promotion Finder Link

Finder Category

Defines the publication or owning organization and the type of promotion.

Example: LD1EML = LD1 email promotion

Types of promotions include:

EML

Email

INS

Insert Ad

SPACE

Space Ad

VID

Video Ad

WEB

Website

Key Word

Defines the name of the placement. For example, the name of the eletter or website the offer was found in.

Entry Removal Date

Defines the date the promotion code will no longer appear in search results by customer service teams.


"X CODES" Script

The X CODES script is used when creating source codes (x-codes).  Below are the fields that will appear when adding or editing a X Code.

Promotion Code*

Free form field used to define the promotion code. Promotion codes typically mirror the campaign code with the exception of the last two characters. While campaign codes can have 7 characters, promotions codes can have 8, so the unique identifier consists of two numbers instead of one letter.

Campaign Code*

Defines the campaign code the promotion code should fall under.

Description

Provides additional information about the promotion code.

Initiated By

Defaults to the user currently logged in.

Mail Date

Defines the date the mailing will be sent.

Acquisition*      

Defines the outlet which orders will be acquired for this promotion.

AA

General Append

AN

Ad Network

AP

Ads placed on newsletters

BI

Cross Promotion Internal Agora

BX

Cross Promotion External

CC

Conference General

DD

Dedicated

EI

Clctn Device W/I Promo Extrnl

EM

Editorial Mention

EV

Our own Eletter Video

EX

Clctn Device W/I Promo Extrnl

FB

Facebook

FF

Renewals

LI

Co-Reg Internal

LV

Outside Eletter Video

LX

Co-Reg External

MM

Mail/Print

MV

Affiliate Eletter Video

NV

Affiliate Web Video

OO

Organic Search

PP

Press/Media

PV

Outside Web Video

RA

Radio

RE

Remarketing

RR

RSS

SA

Space Ad

SM

Social Media

SS

Paid Search

UI

Web/Email Promo Internal

UP

Paid Direct Mail Promo

US

Insert Mail Promo

UT

Telesales Promo

UX

Web/Email Promo External

UZ

ADV Paid Other

VT

Video Transcript

WB

Webinar

WI

Website Internal

WV

Our own Website Video

WX

Website External

XI

Free Swap - Internal Agora

XX

Unknown

ZZ

I Don't Know



Website/External Coreg List

Defines the external website the signup box will be placed on.

Internal Coreg List

Defines the internal website the signup box will be placed on.

Quantity Mailed

Defines the number of customers mailed.

Creative Code

Defines the creative used on the promotion.

Creative Version

Defines the version of the creatives.

Package Type

Defines the type of promotion.

Narrative Type

Defines when a narrative will appear if entered on the promotion code.

DEFAULT

Users can add additional information about the source code.

Website URL

Defines the website URL of the promotion the URL is required for all online promotions

Host Dept 1 %

Defines the percentage of revenue that will go to the host.

Host Dept 1

Defines the host department the revenue will be split with.

Host Dept 2%

If dividing the revenue in 3, defines the percentage of revenue that will go to the second host.

Host Dept 2

If dividing the revenue in 3, defines the second host department the revenue will be split with.

Done!*

Defines when the promotion code is ready to be pulled by the accounting department.

Fixed Cost

Defines any fixed costs spent on the promotion.

Response Cost/M

Defines the response cost per thousand names.


Wrap up

You should now have a better understanding if promotion codes in Advantage.


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