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Product Status Chart

Summary / TL:DR: This article will review the many order types and billing status, and what many of the common combinations mean in Advantage.


Product Status Chart 

image-20240311-194931.png

 

 

Order Type

The type of product order

  • C = Credit memo/Return order

  • G = Gratis Free Order

  • I = Invoiceable

  • M = Modify order without shipping items

  • O = Proforma Credit Card Declined

  • P = Post shipped order

Order Status

The status of the product order

  • B = Backordered

  • C = Complete - released but not posted

  • F = Finished - posted

  • H = Hold

  • I = Invoiced

  • N = Not Calculated

  • P = Picked

  • R = Hold - Review

  • U = Unfinished


Product Status Combinations

Order Type



Order Status



Combination

Credit Memo/Return Order
C



Complete

C



Return that the control group has been released, but not yet posted

Credit Memo/Return Order
C



Finished - All order lines have been processed and the order has been posted
F



Return that has posted and is complete

Credit Memo/Return Order
C



The order has been taken out of the fulfillment process due to credit problems with the customer's account

H



Return being held due to credit reason

Credit Memo/Return Order
C



The order has been invoiced and is ready to be posted

I



Return that has been release and still in the process of posting

Credit Memo/Return Order
C



Order has been entered or updated, but the totals have not yet been (re)calculated

N



Return that is being held due to a calculation mismatch

Credit Memo/Return Order
C



For some reason the order has been taken out of the fulfillment process. This status is assigned and removed manually

R



Return that is being held for manual review and release

Credit Memo/Return Order
C



The order has not yet been released from the MST control group

U



Return that the control group has not been released for posting











Gratis/Free Order

G



The order has been posted, but there is at least one order line that could not be fulfilled due to an out-of- stock condition

B



Complimentary order has posted, but there is at least one order line that could not be fulfilled due to an out-of- stock condition

Gratis/Free Order

G



Complete - The order has been released from a control group and is ready for the next fulfillment step

C



Complimentary order that has been released, but not yet posted

Gratis/Free Order

G



Finished -All order lines have been processed and the order has been posted

F



Complimentary order that has posted and is complete

Gratis/Free Order

G



The order has been invoiced and is ready to be posted

I



Complimentary order that has been release and still in the process of posting

Gratis/Free Order

G



Order has been entered or updated, but the totals have not yet been (re)calculated.

N



Complimentary order being held due a calculation mismatch

Gratis/Free Order

G



A shipping document has been produced for the order and it is ready for the next fulfillment step

P



Complimentary order that has been release and waiting for the warehouse shipment confirmation

Gratis/Free Order

G



For some reason the order has been taken out of the fulfillment process. This status is assigned and removed manually

R



Complimentary order that is being held for manual review and release

Gratis/Free Order

G



The order has not yet been released from the MST control group

U



Complimentary order that the control group has not been released for posting











Invoiceable

I



The order has been posted, but there is at least one order line that could not be fulfilled due to an out-of- stock condition

B



Inviolable order has been posted, but there is at least one order line that could not be fulfilled due to an out-of- stock condition

Invoiceable

I



Complete - The order has been released from a control group and is ready for the next fulfillment step

C



Inviolable order that the control group group has been released, but the order has not posted

Invoiceable

I



Finished -All order lines have been processed and the order has been posted

F



Inviolable order that has posted and is complete

Invoiceable

I



The order has been taken out of the fulfillment process due to credit problems with the customer's account

H



Inviolable order being help due to credit reasons

Invoiceable

I



The order has been invoiced and is ready to be posted

I



Invoiceable order that has been released and partially posted

Invoiceable

I



Order has been entered or updated, but the totals have not yet been (re)calculated

N



Inviolable order  that is being held due to a calculation mismatch

Invoiceable

I



A shipping document has been produced for the order and it is ready for the next fulfillment step

P



Inviolable order that has been release and waiting for the warehouse shipment confirmation

Invoiceable

I



For some reason the order has been taken out of the fulfillment process. This status is assigned and removed manually

R



Inviolable order  that is being held for manual review and release

Invoiceable

I



U The order has not yet been released from the MST control group

U



Inviolable Order that the control group has not been released for posting











Modify order without shipping items

M



Complete - The order has been released from a control group and is ready for the next fulfillment step

C



Sales Adjustment where the control group group has been released, but the order has not posted

Modify order without shipping items

M



Finished - All order lines have been processed and the order has been posted

F



Sales adjustment order that has posted and is complete

Modify order without shipping items

M



The order has been taken out of the fulfillment process due to credit problems with the customer's account

H



Sales adjustment being held due to credit reason

Modify order without shipping items

M



The order has been invoiced and is ready to be posted

I



Sales adjustment  that has been released and partially posted

Modify order without shipping items

M



order has been entered or updated, but the totals have not yet been (re)calculated

N



Sales Adjustment order  that is being held due to a calculation mismatch

Modify order without shipping items

M



For some reason the order has been taken out of the fulfillment process. This status is assigned and removed manually

R



Sales adjustment  that is being held for manual review and release

Modify order without shipping items

M



The order has not yet been released from the MST control group

U



Sales Adjustment where the control group  has not been released, but the order has not posted











Proforma/Credit Card Declined

O



Complete - The order has been released from a control group and is ready for the next fulfillment step

C



Price quote where the control group  has been released, but the order has not posted

Proforma/Credit Card Declined

O



Finished - All order lines have been processed and the order has been posted

F



Price quotes order that has posted and is complete

Proforma/Credit Card Declined

O



The order has been taken out of the fulfillment process due to credit problems with the customer's account

H



Price Quotes that is being held

Proforma/Credit Card Declined

O



The order has not yet been released from the MST control group

U



Price quote where the control group  has not been released, but the order has not posted











Post shipped order

P



Complete - The order has been released from a control group and is ready for the next fulfillment step

C



Invoiced Order without shipment where the control group  has been released, but the order has not posted

Post shipped order

P



Finished -All order lines have been processed and the order has been posted

F



Invoiced Order without shipment that has posted and is complete

Post shipped order

P



The order has been taken out of the fulfillment process due to credit problems with the customer's account

H



Invoiced Order without shipment being held due to credit reason

Post shipped order

P



The order has been invoiced and is ready to be posted

I



Invoiced Order without shipment  that has been released and partially posted

Post shipped order

P



order has been entered or updated, but the totals have not yet been (re)calculated

N



Sales Adjustment order  that is being held due to a calculation mismatch

Post shipped order

P



A shipping document has been produced for the order and it is ready for the next fulfillment step

P



Invoiced Order without shipment being held due to insufficient stock

Post shipped order

P



For some reason the order has been taken out of the fulfillment process. This status is assigned and removed manually

R



Invoiced Order without shipment  that is being held for manual review and release

Post shipped order

P



The order has not yet been released from the MST control group

U



Invoiced Order without shipment where the control group  has not been released, but the order has not posted


Wrap up

You should now have an understanding of the many order types and billing status, and what many of the common combinations mean in Advantage.

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