Update User Attributes
- Alex Yeager (Deactivated)
Summary / TL:DR: This article outlines the steps for updating customer attributes in Blueshift using the bulk upload option provided in the Blueshift UI.
Currently New Market Group is sending in requests on a regular basis to add a custom attribute to a customer profile in Blueshift. These custom attributes are used for their cart abandons for customers who have opted out already.
What You’ll Need
Customer Email Address
If this is a ticket from New Market Group, they provide a CSV with the email addresses that need the attribute.
2. Custom Attribute
3. Blueshift Instance
4. CSV Template
Configure the CSV Template
Copy the email addresses from the provided list and paste them into the email column of the CSV template
Use the Custom Attribute provided by the client as the Header for column 2
Type FALSE as the value for the custom attribute
CUSTOM ATTRIBUTE HERE | |
|---|---|
FALSE | |
FALSE |
4. Save the file somewhere you can find it
Uploading to Blueshift
Navigate to the correct Blueshift instance
From the menu on the left-hand side select Customer Data > Attributes
Click ‘+ CUSTOMERS’ in to top right-hand corner
Select ‘Upload CSV’ from the drop-down
5. From the ‘Customer CSV upload’ screen choose the file you wish to upload you are going to
1. Choose the file to upload
2. make sure that Blueshift recognizes the columns
3. Import Customers
Spot Check
From the upload CSV file you created, copy a customers email address
Search for that email address in the Blueshift instance where you did the upload
In the customers profile under ‘Overview' > ‘Custom Attributes’, look for the attribute that was added to the profile and verify that it is ‘FALSE’