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GDPR Deletion Request

Summary / TL:DR: The purpose of this document is to outline a step by step guide on how to remove a customer from Advantage when a GDPR request comes in.


There is a checklist available too, just follow this link: https://www.advantagecs.com/blog/forgetting-a-customer-the-gdpr-way

It is important to note here that there will be two separate parts to this document.

  1. How to remove a customer from Advantage when there is only one affiliate on the account 

  2. How to remove a customer from Advantage when there is more than one affiliate linked to the account

    1. If there is more than one affiliate on the account, we cannot delete any customer information!


Wrap up

You should now have a better understanding of how to remove a user from Advantage when a deletion request comes in.

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