How Do I Reset my Forgotten Password
- Tony Browne (Unlicensed)
Summary / TL:DR: This article will show you how to reset your OneLogin password if you have forgotten it.
How to reset a forgotten password
The Password Self Service Portal verifies your identity through multiple authentication techniques before you can perform a self-service password reset.
Head over to Onelogin at agora.onelogin.com
Click Forgot Password
Enter your Username and the Captcha and click Continue.
Provide Answers to Your Security Questions
Enter the Captcha & Click Continue
OneLogin Protect
Open the OneLogin Protect App on your Phone
Enter the 6 Digit Code from your phone
Click Continue
Reset your Password
Yubikey
Ensure your Yubikey is plugged in your Device
Follow the on-screen instructions
Enter Captcha
Click Continue
Reset your Password
Reset your password from a computer login screen
You can also access the Password Self Service Portal right from the place where you realize that you have forgotten your password—the login screen on your computer.
The Password Self Service Portal allows you to launch its self-service portal from any machine running Windows or macOS.
Windows machines
Click the Reset Password/Account Unlock button on the login screen of your computer.
In the window that opens, click Password Reset
Verify your identity via the enforced multi-factor authentication techniques and reset your password.
Wrap up
You should now know how to reset your OneLogin password.