Summary / TL:DR: This article provides instructions to suspend an agreement indefinitely in Advantage.

If the subscription is suspended and you with to reactivate it, go here.

These instructions require you to have a control group open. For more on control groups, go here.

How To Suspend an Agreement

From the Customer Service ribbon, navigate to Customer Activity
Select the agreement you want to suspend
Select Suspend Agreement (this option is available by right-click)
The Suspension Maintenance dialog box will appear. Enter the Suspension Reason
Click OK

Wrap up

You should now be able to suspend an agreement indefinitely in Advantage.

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