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ADV FAQs Add Free Days

ADV FAQs Add Free Days

Summary / TL:DR: This article will show you how to add free days to an Agreement in Advantage.

Free days are earned at the beginning of the agreement.  If you want to extend the agreement, go here for instructions on adding extension days to the Agreement.

Must be done before the agreement term starts.

These instructions require you to have a control group open. For more on control groups, go here.


How To Add Free Days to an Agreement

  1. From the Customer Service ribbon, navigate to Customer Activity

  2. Select the agreement you want to update - this will most likely be a future waiting term.

  3. Click Add Version (this option is available by right-clicking, the plus sign or the ellipsis icon)

  4. The Access Agreement Entry dialog box will appear, complete the following fields:

Free Days

Enter the number of free days to add to the agreement

Takes Effect On

This needs to be set to the Agreement Start Date.

5. Click Finish


Wrap up

You should now know how to add free days to an Agreement in Advantage.

Still need help?

We know this can be frustrating. To get further help please open a Support ticket.

Click here to open a ticket


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