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ADV FAQs Customer Service Note Activity - NAC

Owned by Anthony Fontana
Nov 20, 2023
1 min read

The NAC, or Customer Service Note Activity, is a module inside Advantage used for the management of mail, e-mail and various customer service tasks.  By scanning customer letters and using e-mail web forms, all mail and e-mail is auto-loaded into the NAC. When you enter NAC any e-mails or tasks assigned to your queue will automatically appear for you to work.

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