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Access Management and Billing (AMB)

Summary / TL:DR

This article serves as a reference page and will provide information to better understand AMB, or Access Management and Billing, type orders in Advantage.

12 min read

Note
Note that some field names and locations may vary slightly based on individual scripts used at Customer Activity. 


Table of contents

 


Scripts

Note
These instructions should be followed using these scripts:

Agreement Script: AMBOVH+PRORATION

The sections shown will have more steps under different scripts.


Agreement Summary

Additional Agreement

Access Service

An Access Service is a high level code which houses all the Access Items being offered. There is one Access Service per affiliate.

Agreement ID

Unique identifier of the agreement.

Agreement Status

The statuses of an agreement:

  • Active

  • Billing Suspended

  • Non Pay Cancelled

  • Not Released

  • Suspended

  • Cancelled

  • Reversed

  • Expired

  • Pre Free Days

  • Extension of Grace Days

  • Waiting

  • Pro Forma

  • Old Version

Service Period

The service length of time for the agreement.

Start Date

The date the agreement first starts

Expiry Date

Date the agreement will expire

Final Expiry Date

Date the agreement will expire including any future terms

Added on

Date and user who added the agreement

Type

The agreement type categorizes an agreement as to how it is paid for:

  • Invoiceable

  • Complimentary

  • Trial

  • Pro-Forma

Added On

Date the agreement was added to Advantage

Term

Number associated with the amount of times a customer has renewed/ordered an agreement. For example, the first time the customer orders, the Term Number is 1. When the term renews, that new term is term 2.

Version

Version number of the agreement. Each time a change is made to an agreement, a new version is created.

Released?

Indicates if the agreement version has been released.

Posted?

Indicates if the agreement version has been posted.

Updated on

Date and user who last updated the agreement.

Last Renewal Date

The date a renewal last took place

Last Renewal Effort

The last renewal effort associated to the agreement.

Last Renewal Promotion

The most recent renewal code assigned to the agreement during the renewal process. 

Times Renewed

The number of times the customer has renewed their agreement.

 


Additional Agreement

Item Description

Displays the title of the Access Service the customer is subscribed to. 

Access Service Description

The description of the access service the agreement item is associated with.

Access Item

Item number(s) that the agreement is for.

Access Service

The Access service ID that the agreement is associated with.

Subscription Type

A code for describing a group of similar subscriptions.

Package

Displays the package item number if the agreement is part of a package. Click the hyperlink to get more information on the package.

Billing Currency

The currency the order was billed in.

Unit Price

The price per unit.

Gross Amount

The gross amount of the agreement.

Net Sales Amount

The net sales amount of the agreement.


Current Term Versions

Show Unreleased Versions

When checked, will display unreleased versions in the list frame.

Show Historical Versions

Displays historical versions in the list frame.

Show Deleted/Canceled Components

When checked, will display deleted and/or cancelled components in the list frame.

Hide Package Components

When checked, will hide package components in the list frame.

Agreement Term

Term number associated with the transaction.

Agreement Version

Version of the agreement associated with the transaction.

Service Period

This is the length of time the service run for until it is either renewed or naturally expires. 

Agreement Status Description

The status of the agreement associated with the transaction.

Module

Displays AMB for Access Management and Billing.

Item Number

The Access Item that the agreement is associated with.

Item Number Description

Displays the name of the access item.

Billing Status Description

The billing status associated with the transaction.

Unit Price

Shows the current price of the agreement.

Renewal Handling

Displays the renewal flag for the agreement.

Date Posted

The date the payment has posted for the agreement.

Inquire

Agreement Access Points dialog box.

Inquire Item

Item Overview dialog box (blue tower).

Inquire Agreement

Access Agreement Entry dialog box.


Bill-to Ship-to

In general, agreements only have a  participant shown here as the bill-to customer.


Website Login


Auto-Charge Information


Email Addresses


Invoices / Payments


Email Sent History


Previous Terms


Renewal Future Terms


Original Order Lines



Related Content

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FAQs - Billing Suspension Payment

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Advantage Customer Service: Account Maintenance

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Advantage Customer Service: Invoices & Payments

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