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Adding an Item to the Telesales Module

Summary / TL:DR: This article will show you how to add an item to the Telesales Module.


How to add an item to the Telesales Module

Telesales Module here

Example ticket: BIST-8113

  1. Query CDSITM_M with the provided pub code to extract the necessary data that will be added to the module:

    SELECT ITM_NUM, ITM_DSC1, OWN_ORG FROM CDSITM_M WHERE ITM_NUM = {PUB_CDE}

     

  2. Prepare the INSERT STATEMENT with the data from the previous step:

    INSERT INTO Telesales.dbo.tblPubs (PUB_CDE,PUB_TTL,BIL_ORG) VALUES ('[ITM_NUM]','[ITM_DSC1]','[OWN_ORG]')

    Save as a SQL file

  3. Submit a SQL change request using SQL Change Request Form from here.

    • ATTACH THE SQL FILE FROM THE PREVIOUS STEP TO THE FORM

    • SQL SERVER: MIDWAY - TELESALES

    • MANAGER NAME: RADHIKA SHENOY

    • MANAGER EMAIL: RSHENOY@14WEST.US

  4. Once the SQL change has been approved and completed, the publication is now in the Telesales Module.


Wrap up

You should now know how to add an item to the Telesales Module.

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