Adding an Item to the Telesales Module
Summary / TL:DR: This article will show you how to add an item to the Telesales Module.
How to add an item to the Telesales Module
Telesales Module here
Example ticket:Â BIST-8113
Query CDSITM_M with the provided pub code to extract the necessary data that will be added to the module:
SELECT ITM_NUM, ITM_DSC1, OWN_ORG FROM CDSITM_M WHERE ITM_NUM = {PUB_CDE}
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Prepare the INSERT STATEMENT with the data from the previous step:
INSERT INTO Telesales.dbo.tblPubs (PUB_CDE,PUB_TTL,BIL_ORG) VALUES ('[ITM_NUM]','[ITM_DSC1]','[OWN_ORG]')
Save as a SQL file
Submit a SQL change request using SQL Change Request Form from here.
ATTACH THE SQL FILE FROM THE PREVIOUS STEP TO THE FORM
SQL SERVER: MIDWAY - TELESALES
MANAGER NAME: RADHIKA SHENOY
MANAGER EMAIL: RSHENOY@14WEST.US
Once the SQL change has been approved and completed, the publication is now in the Telesales Module.
Wrap up
You should now know how to add an item to the Telesales Module.
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