Summary / TL:DR: This article provides instructions for marking a product on automatic shipment as being saved from cancellation.

How to Mark a Cancel Save

From the Customer Service ribbon, navigate to Customer Activity
Select the product you want to update and then go to the Auto Delivery Maintenance tab
From the Right Click Menu select Save Cancel
The Reason Code dialog box will appear, select a Save Cancel Service Reason
Click OK twice

Service Reasons vary by owning organization.

Wrap up

You should now be able to mark a product on automatic shipment as being saved from cancellation.

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