UFLAG Credit Card Update Process

This was previously used in OPIUM as the UPC feature. We have added it to WMC with some slight changes - see instructions below.

14 West has established a process to easily identify and target customers that have a closed credit card account and cannot be successfully charged for their auto renewals.

Emails will be sent to customers that have a U flag and will provide a link where the customer can update their credit card information on their current term – this will change the customer’s renewal flag back to C.

The customer will not be charged until their subscription renews into the next term.

Choice Setup (manual choice)

Set this as a default choice

Auto Renew/ Bookclub needs to be set as TRUE

All other required fields can be set to whatever you want

Do NOT add any UFLAG items to Advantage - Advantage has a rule for these orders based on UFLAG being an invalid item in the system.

Open

Code Editor Setup

1. Add your form fields, payment fields and choice(s) to the order form as normal.

2. Hide the choice(s) on the order form by changing the Div Style to hidden.

Open

Link Setup

1. When setting up links for these forms, please include the customer’s subscription Id from Advantage in the URL parameters (see below)

THIS IS REQUIRED to map the incoming orders to the correct customer and item in Advantage.

2. You will also need to set up customer pre-pop as you normally would within Blueshift