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Identify Subscription Logins
Identify Subscription Logins
- maperrin (Deactivated)
- David Haskell (Unlicensed)
Owned by maperrin (Deactivated)
Summary / TL:DR: This article will show you how to clearly identify a customer’s username for a subscription in Advantage.
Passwords should not be provided to customers by phone or email for security purposes.
Logins can be maintained from the Customer Activity or from the Authentication screen accessed through Logins, if you are already in Customer Activity, it is recommended to maintain the login from this screen to not cause slowness switching screens.
How to Identify a Username for a Subscription
From the Customer Service ribbon, navigate to Customer Activity
Select the subscription you want to find the login for and then navigate to the Website Login tab at the bottom half of the Customer Activity Screen
Select one of the following…
, multiple selections available,
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