Subscription Address Change
- maperrin (Deactivated)
- David Haskell (Unlicensed)
Summary / TL:DR: This article will show you how to change the ship-to address for a customer on a single publication, when the new address is associated with the same customer number.
If a customer wants to update their address on their account, go here.
These instructions require you to have a control group open. For more on control groups, go here.
How to Change the Ship-To Address on a Subscription
From the Customer Service ribbon, navigate to Customer Activity
Select the subscription you want to update and then select Subscription Modification
The Choose Modification Operation box will appear, enter CAA for Change Address & Agency Info and click OK
The Change Subscription Address dialog box will appear, click Next
Select the new Address Code for the ship- to account.
Click OK
The Order Recap Display will appear, click Close