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ADV FAQs Full Member Suspend

Owned by Anthony Fontana
Nov 20, 2023
1 min read

Summary / TL:DR: This article will show you how to suspend a membership in Advantage.

These instructions require you to have a control group open. For more on control groups, go here.

How to Suspend a Membership

  1. From the Customer Search screen navigate to Customer Activity

  2. Highlight the membership you want to update and then right-click 

  3. Select Membership Actions and then select Full Member Suspend

  4. The Full Member Suspension dialog box will appear. Complete the following fields:

Customer Number

Enter the Customer Number.

Membership Org

Enter the Membership Org.

Service Reason

Enter the Service Reason.

Term Number

Adjust the Term Number if necessary.

Suspend Issue

Adjust the Suspend Issue if necessary.

5. Click OK

Wrap up

You should now know how to suspend a membership in Advantage.

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