Full Member Reset
- maperrin (Deactivated)
- David Haskell (Unlicensed)
Summary / TL:DR: This article will show you how to reset a suspended membership in Advantage.
These instructions require you to have a control group open. For more on control groups, go here.
How to Reset a Membership
From the Customer Search screen click Customer Activity
Highlight the membership you want to update and then right-click
Select Membership Actions and then select Full Member Reset
The Full Member Reset dialog box will appear. Complete the following fields:
Customer Number | Enter the Customer Number. |
Membership Org | Enter the Membership Org. |
Term Number | Enter the Term Number if necessary. |
5. Click OK
6. Each subscription under the membership will have a Reset Subscription Back Start Date dialog box appear, leave blank and select OK for each
Wrap up
You should now know how to reset a suspended membership in Advantage.