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ADV FAQs Reinstating a Registration

Owned by Anthony Fontana
Nov 20, 2023
1 min read

Summary / TL:DR: This article provides instructions for reinstating a registration to a conference in Advantage.

These instructions require you to have a control group open. For more on control groups, go here.

How to Reinstate a Registration

How to Reinstate a Posted Registration on a Conference Order 

If the registration has already posted, you cannot reinstate the registration. You have to place a new order.

Follow the instructions here to place a new order 

How to Reinstate an Un-posted Registration on a Conference Order 

  1. From the Customer Service ribbon navigate to Customer Activity

  2. Enter the customer number of the customer you would like to reinstate a registration for

  3. Highlight the registration that has the session you would like to reinstate 

  4. Click Un-Cancel Registration

  5. Click Yes

  6. Repeat the above steps to reinstate additional registrations

  7. You have successfully reinstated the registration to a conference order

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