/
Add Extension Days
Add Extension Days
Summary / TL:DR: This article will review the instructions for adding extension days to an agreement in Advantage.
These days are added to the end of the agreement service period.
These instructions require you to have a control group open. For more on control groups, go here.
How To Add Extension Days to an Agreement
From the Customer Service ribbon, navigate to Customer Activity
Select the agreement you want to update
Click Add Version (this option is available by right-clicking, the plus sign or the ellipsis icon)
The Access Agreement Entry dialog box will appear, complete the following fields:
Extension Days | Enter the number of days to extend the agreement |
Takes Effect On | This needs to be set to the agreement Start Date |
5. Click Finish
, multiple selections available,
Related content
Cancel an Agreement in Billing Suspend
Cancel an Agreement in Billing Suspend
Read with this
ADV FAQs Add Extension Days
ADV FAQs Add Extension Days
More like this
Understanding Membership
Understanding Membership
Read with this
Add Free Days
Add Free Days
More like this
Adding a Login to an Account for an Agreement
Adding a Login to an Account for an Agreement
Read with this
ADV FAQs Add Free Days
ADV FAQs Add Free Days
More like this
com.atlassian.confluence.content.render.xhtml.migration.exceptions.UnknownMacroMigrationException: The macro 'html-macro' is unknown.