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Update Number of Issues in a Term

Owned by maperrin (Deactivated)
Last updated: Sept 10, 2021 by David Haskell (Unlicensed)
1 min read

Summary / TL:DR: This article will show you how to change the term of a subscription in Advantage.

This is only when adjusting only the number of issues.  If there is a rate change along with the term change, go here.

These instructions require you to have a control group open. For more on control groups, go here.

How to Change the Term of a Subscription

  1. From the Customer Service ribbon, navigate to Customer Activity

  2. Select the subscription you want to update and select Subscription Modification

  3. The Choose Modification Operation box will appear, enter RAT for Rate/Term/ Postage Change and click OK

  4. The Rate/Term/Postage Change Modification dialog box will appear, click Next

  5. Adjust the Term and select OK

  6. The Order Recap Display will appear, click Close

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