Create Groups

Which user management experience do you have?

To check, go to your organization at admin.atlassian.com and select Directory. If the Users and Groups lists are found here, then you are using the centralized user management.

Original	Centralized
As a site administrator or organization admin, Users is found under Product site.	As an organization admin, Users is found under Directory tab.

Centralized user management content

When multiple users in 14 West need the same permissions or restrictions, you can create a group that will give its users product access in admin.atlassian.com.

As an organization admin, you can create a group. A user access admin can also create groups, but only those that give access to products they administer.

You can't add Jira Service Management portal-only customers (i.e. those submitting support service project requests) to any groups.

Who can do this?

Organization admins
User access admins

To create a new group:

Go to admin.atlassian.com. Select your organization (14 West).
Select Directory > Groups.
Select Create group.
Enter the group’s details, including its name and members.
Select Create.

You’ll be redirected to the group detail screen. To give the group product access:

Select Add products.
Select a product role from the Product roles dropdown.
Select Add.

Original user management content

When multiple users in 14 West need the same permissions or restrictions, you can create a group that will give its users product access in admin.atlassian.com.

As an organization admin, you can create a group. A site administrator can also create groups, but only within the sites they administer.

You can't add Jira Service Management portal-only customers (i.e. those submitting support service project requests) to any groups.

Who can do this?

Organization admins
Site administrators

To create a new group:

Go to admin.atlassian.com. Select your organization (14 West).
Select the site's name and URL to open the Admin for that site, then select Groups.
Select Create group.
Enter the group’s details, including its name and members.
Select Create.

You’ll be redirected to the group detail screen. To give the group product access:

Select Add products.
Select a product role from the Product roles dropdown.
Select Add.