Invite Guest Users

Not all teamwork happens inside the (sometimes virtual) walls of a single organization. Sometimes you need to partner with other companies to build integrations, work with agencies to bring marketing campaigns to life, bring in contractors and consultants to help get big projects over the line, and so on.

With single space guests, you can do all of that work without leaving Confluence.

Guests are free of charge (up to 5 guests per paid user).

Give guests access to 14West’s Confluence site

To give guests access to the site, you need to:

1. Invite them to join 14West.

2. Give them product access to Confluence as a guest.

3. Assign them the space they’ll be collaborating in.

Invite guests and give them Confluence access

The first step in getting guests set up and collaborating on our Confluence site is to invite them to join our Atlassian organization. Next, those guests need to be given access to Confluence.

Give guests Confluence access individually

You can invite up to 10 guests at a time using this path.

1. Go to admin.atlassian.com. Select the 14West organization.

2. Select Directory > Users.

3. Select Invite users.

4. Add the email addresses of the guests you want to invite. (You can invite up to 10 guests at time.)

5. Open the product role dropdown for Confluence.

6. Unselect the User role.

   1. If you don’t unselect this, the user will be considered a regular paid user.

7. Select the Guest role.

8. Make sure to select the correct role for all other products. (Guests are only available in Confluence.)

9. If in doubt, skip the Group membership field. It’s not required.

10. (Optional) Personalize the email invite that the guests will receive.

11. Select Invite users.

Give guests Confluence access via a guest group

Access management is often easier to manage (especially at scale) using groups.

To create a group, see Create groups.

To change a group into a guest group:

1. Go to admin.atlassian.com and select the Directory tab.

2. Select Groups in the side navigation.

3. Search for the group you want to make a guest group.

4. Select the group name or Show details.

5. Go to the Group product access section at the bottom.

6. Find the right Confluence site (14 West) and change the product role to Guest.

To invite new guests and give them Confluence access via a guest group:

1. Go to admin.atlassian.com.

2. Select Directory > Users.

3. Select Invite users.

4. Add the email addresses of the guests you want to invite. (You can invite up to 10 guests at time.)

5. Unselect all roles for all products.

6. Search for and select the group or groups that you want to assign the guest to.

7. (Optional) Personalize the email invite that the guests will receive.

8. Select Invite users.

As long as all groups you’ve selected have the guest role assigned to them, the users you’re adding to them will be granted the guest role automatically.