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ADV FAQs Change Email Address on E-Letter Subscription

Owned by Anthony Fontana
Nov 20, 2023
1 min read

Summary / TL:DR: This article will show you how to change the email address for a free e-letter subscription in Advantage.

How to Change the Email Address on an E-Letter Subscription

  1. From the Customer Service ribbon, navigate to Free eLetters

  2. Search and select the E-Letter Subscription by customer number or email address

  3. Select the Change Email Address Icon

  4. The Customer Emails dialog box will appear.  All email addresses associated with the customer's account will display.

  5. Select one of the following options...

a. Select the new email address from the list

b. Click OK

a. Click the Add Icon

b. The Customer Email Maintenance dialog box will appear. Enter the new email address.

d. Click OK

e. Ensure the new email address is highlighted and then click OK

If there is a mailing in progress, the customer may not receive the email. It is recommended to advise the customer it may take up to 24 hours to be added back to the list.

Wrap up

You should now know how to change the email address for a free e-letter subscription in Advantage.

 

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