Control groups are where orders and modifications go each day. Users need to add a new control group whenever adding orders or performing order modifications.

When completing the day with orders and modifications, balance your control group before exiting from Advantage. Balancing your control group releases everything done that day so it can be processed in the system with posting. For more on how to balance a control group click here! 

Control Group Maintenance

The reason that subscriptions could be active despite Control Group being Balanced & Released, is because of a monthly maintenance process that Advantage team runs on the 1st day of every month.

During this period, the Advantage team have suspended all posting processes on the system hence the customers are still in their original status. Once these processes have been restored (which should be before 9:00 AM EST), the posting of all transactions will start taking place. This process will start at 7:00 PM EST on the last night of the month so all Control Group transaction postings from that evening may not have been posted before the maintenance process began.

Control Group Processes 

• MST120 - responsible for Control Group release

• MST210 - responsible for posting transactions from various modules like CEM, CIR, PRO, AMB etc.

• MST830 - purges the contents of Control Group (only if actioned)