You can search for a customer if the only information you have is payment details. The below outlines how to go about this.

How to search for customers via payment details

1. Navigate to the ARPCCE (Credit Card Events) view.

2. Click on the Gear icon and choose Promoted Search Fields.

3. Open

   

   Add Credit Card Number and Credit Amount, and click OK.

4. If you have part of the customer’s Credit Card Number, you can change the ‘Any’ operator to ‘Is Equal To.'

5. Then enter the Credit Card Number into the Credit Card Number field, with the appropriate number of 'X’s (depending on the credit card brand) for the credit card mask as shown below.

6. If you also know what the customer paid, you can add that into the Credit Amount field as shown below.

   Open

   

7. Then click Search.

8. This will bring up a list of potential matches of customers that you can look through to see if they match with what you are looking for.