Organization Roles
- Patrick Nichols (Deactivated)
- Nicholas Chappell (Deactivated)
Organization roles are assigned when a user is invited to an organization.
By default, the user who creates the organization is assigned the Owner role.Â
Every user in an organization needs, and can only have, one organization role.
Any employee of the client will be given a Member Organization role
Any 14W employee will depend on their role and need
Organization Specific Roles:
Owner - can manage everything at the organization level. There must always be at least one owner in an organization.
Org Admin - can manage everything at the organization level except billing and subscription.
Developer - can manage organizational development entities and can access spaces and teams they are added to.
Member - can only access spaces and teams they are added to.
Role Matrix
Team | Org Admin | Developer | Member |
|---|---|---|---|
Contentful |
| Â | Â |
14W Engineering | Â |
| Â |
Customer Experience | Â | Â | Â |
IT | Â |
| ? |
D&A | Â |
| ? |
Customer Success | Â | Â | ? |
Deliverability | Â | Â | ? |
Renewals | Â | Â | ? |
Legal | Â | Â |
|
PMO | Â | Â | ? |
Global Support |
| Â | Â |
All Clients | Â |
|
|
When new users are onboarded, assign them to the appropriate role based on the team they are in.
As the project progresses, the team roles may change as the need is determined.
Global Support has Admin access to perform User/Role/Team functions. Any other functionality relating to apps and other admin sections should be handled by the Contentful team.