The Client Catalog space will be where the clients work in their daily environment; however, it is important to continue having governance of this space. The data entered in these spaces is going to directly impact the 14W Technology ecosystem. If a client were to get Admin access, they could change the Content Model and Validations which will negatively impact our ecosystem.
Super Admin
The Super Admin is capable of doing anything and everything within the space. They will be responsible for the maintenance of the content within the space, such as the Client, Franchise, and LLC information.
Example users of this role would include the Contentful Team.
Client Management
The Client Management role is responsible for maintaining the data associated within the content model. They will be working Jira tickets to create, edit, and archive client data.
Example users of this role would include the Advantage team.
Content:
Action
Entries
Content Types
Action
Entries
Content Types
Read
All Entries
All Content Types
Create
All Entries
Franchise, LLC, Owning Org
Edit
All Entries
Franchise, LLC, Owning Org
Delete
All Entries
Franchise, LLC, Owning Org
Archive/Unarchive
All Entries
Franchise, LLC, Owning Org
Publish/Unpublish
All Entries
Franchise, LLC, Owning Org
Media:
Action
Assets
Action
Assets
Read
All Assets
Create
Not Allowed
Edit
Not Allowed
Delete
Not Allowed
Archive/Unarchive
Not Allowed
Publish/Unpublish
Not Allowed
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Environments:
Access to Environments
Selected Environments
Allowed Environments
Prod
UAT
DEV
Manage Entities in Allowed Environments
Content Types
Tags
Templates
Installation
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Space Permissions:
Modify Space Settings
Access Existing API Keys
Create and Update API Keys
Business Operations
The Business Operations role is responsible for managing the daily operations of the business. These individuals will be responsible for managing the their products are setup and accurate. They will also be potentially responsible for publishing entries if an approval process is required.
Content:
Action
Entries
Content Types
Notes
Action
Entries
Content Types
Notes
Read
All Entries
All Content Types
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Create
All Entries
All Content Types Except Franchise, LLC, and Owning Org
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Edit
All Entries
All Content Types Except Franchise, LLC, and Owning Org
Once content is created, cannot modify the LLC, Owning org, or Franchise.
Delete
All Entries
All Content Types Except Franchise, LLC, and Owning Org
Can only if it hasn’t been published… and their own?
Archive/Unarchive
All Entries
All Content Types Except Franchise, LLC, and Owning Org
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Publish/Unpublish
All Entries
All Content Types Except Franchise, LLC, and Owning Org
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Media:
Action
Assets
Action
Assets
Read
All Assets
Create
All Assets
Edit
All Assets
Delete
All Assets
Archive/Unarchive
All Assets
Publish/Unpublish
All Assets
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Environments:
Access to Environments
Selected Environments
Allowed Environments
Prod
UAT
DEV
Manage Entities in Allowed Environments
Content Types
Tags
Templates
Installation
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Space Permissions:
Modify Space Settings
Access Existing API Keys
Create and Update API Keys
Developer
This may just be the same as a Designer for the Client Catalog space.
Content:
Action
Entries
Content Types
Action
Entries
Content Types
Read
All Entries
All Content Types
Create
All Entries
All Content Types
Edit
All Entries
All Content Types
Delete
All Entries
All Content Types
Archive/Unarchive
All Entries
All Content Types
Publish/Unpublish
All Entries
All Content Types
Media:
Action
Assets
Action
Assets
Read
All Assets
Create
All Assets
Edit
All Assets
Delete
All Assets
Archive/Unarchive
All Assets
Publish/Unpublish
All Assets
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Environments:
Access to Environments
Selected Environments
Allowed Environments
Prod
UAT
DEV
Manage Entities in Allowed Environments
Content Types
Tags
Templates
Installation
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Space Permissions:
Modify Space Settings
Access Existing API Keys
Create and Update API Keys
Marketer
The Marketers are responsible for setting up the campaign details of who, what, where, when, and why to market. In addition, some marketers may be responsible for entering the copy created by the copy writers, depending on the team
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Content:
Action
Entries
Content Types
Action
Entries
Content Types
Read
All Entries
All Content Types
Create
All Entries
Tags, Media Wrappers, Person, Big Idea, Journey, Page, Email Content, Button, Body Text, Headline, Footer
Edit
All Entries
Tags, Media Wrappers, Person, Big Idea, Journey, Page, Email Content, Button, Body Text, Headline, Footer
Delete
All Entries
Not Allowed
Archive/Unarchive
All Entries
Tags, Media Wrappers, Person, Big Idea, Journey, Page, Email Content, Button, Body Text, Headline, Footer
Publish/Unpublish
All Entries
Tags, Media Wrappers, Person, Big Idea, Journey, Page, Email Content, Button, Body Text, Headline, Footer
Media:
Action
Assets
Action
Assets
Read
All Assets
Create
All Assets
Edit
All Assets
Delete
All Assets
Archive/Unarchive
All Assets
Publish/Unpublish
All Assets
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Environments:
Access to Environments
Selected Environments
Allowed Environments
Prod
UAT
DEV
Manage Entities in Allowed Environments
Content Types
Tags
Templates
Installation
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Space Permissions:
Modify Space Settings
Access Existing API Keys
Create and Update API Keys
Writer
The Copy Writer is responsible for creating the content that will be shown to the customers.
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Content:
Action
Entries
Content Types
Action
Entries
Content Types
Read
All Entries
All Content Types
Create
All Entries
Tags, Media Wrappers, Page, Email Content, Button, Body Text, Headline, Footer
Edit
All Entries
Tags, Media Wrappers, Page, Email Content, Button, Body Text, Headline, Footer
Delete
All Entries
Not Allowed
Archive/Unarchive
All Entries
Tags, Media Wrappers, Page, Email Content, Button, Body Text, Headline, Footer
Publish/Unpublish
All Entries
Tags, Media Wrappers, Page, Email Content, Button, Body Text, Headline, Footer
Media:
Action
Assets
Action
Assets
Read
All Assets
Create
All Assets
Edit
Their Own
Delete
Their Own
Archive/Unarchive
Their Own
Publish/Unpublish
Their Own
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Environments:
Access to Environments
Selected Environments
Allowed Environments
Prod
UAT
DEV
Manage Entities in Allowed Environments
Content Types
Tags
Templates
Installation
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Space Permissions:
Modify Space Settings
Access Existing API Keys
Create and Update API Keys
Designer
The Designer is going to be responsible for creating the design templates used for the website and promo/order pages. Additionally, some designers are responsible for creating media content, such as promotional videos.
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Read Only
This role is a catch all to ensure everyone can read the content within the Client Catalog.
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