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Change a Card Being Used for Installment Billing

Summary / TL:DR: This article will show you how to change a card being used for installment billing in Advantage.


How to Change a Card Being Used for Installment Billing

  1. From the Customer Service ribbon, navigate to Customer Activity

  2. Select the item under installment billing you want to update and navigate to the Invoices/Payments  tab at the bottom half of the Customer Activity screen

  3. Highlight the transaction that needs to be updated

  4. Click Add Payment

  5. Click Cancel

  6. The A/R Payment Entry dialog box will appear, complete the following fields:

CC Wait Period

Enter the amount of days to wait before applying the payment. Set the CC wait days to the day before the invoice is due

Using the cc wait days will ensure that payment isn't taken until it's actually due.

7. Click Add Card to open up the secure payment entry dialog box, and complete the following:

Card Type

Select the card type from the list.

Card Number

Enter the card number.

Expire Month

Enter the card's expiration month.

Expire Year

Enter the card's expiration year.

Security Code

Enter the card's security (CVV) code.

Save Card

Choose whether to add the card to keep on file for future payments:

Yes - Will keep the card on file for future purposes

No - Will not keep a record of the card being used for the current purchase.

8. Click Confirm

9. Click OK

10. Navigate to the ARPIBR (Installment Billing Headers) view

11. Search for the Order Number that you are updating the installment billing on.

12. Click Inquire

13. Navigate to the Auto-Charge Info tab.

14. Click Change and update the credit card to the appropriate card for future installments


Wrap up

You should now know how to change a card being used for installment billing in Advantage.


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