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Suspend Automatic Delivery Shipment

This article will show you how to suspend automatic delivery shipment of a product in Advantage.

2 min read



How to Suspend an Automatic Delivery Shipment

  1. On the Customer Activity screen, find the line that has the Club/Class/Series in the Item Number field.

  2. Select the product/product class you want to update and either right-click and choose Suspend Club Member or in selection bar on the top right choose the pause symbol which is the same thing.

  3. The Club Member Suspend dialog box will appear, complete the following fields:

Susp. Resol Date

Enter the date for when the customer would like to resume shipments.

Reason

Enter the reason for the cancellation.

5. Click OK
6. Click Acknowledge

Note
If the customer wants to suspend their shipments indefinitely, there is now an indefinite suspension option, which wasn’t previously available.


Wrap up

You should now know how to suspend automatic delivery shipment of a product in Advantage.


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