ADV FAQs Credit Policies
This is a review of the Credit Policies in Advantage. Credit Policies are used to define the refund rules that will be applied when a customer cancels a subscription, product, or service. Credit Policies are used across affiliates and promotions. Many credit policies already exist.  Search all credit policies before creating a new one. Click Credit Policies in the Marketing Ribbon to navigate to the Credit Policies screen.
4 min read
Warning
Credit policies should NEVER be changed. Credit policies are shared amongst all affiliates. Changing a credit policy will cause customer refunds to be miscalculated.
Table of contents
Credit Policies Screen
Credit Policy Maintenance
Subscription Cancellations
Product Returns
AMB Cancellations
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