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Email addresses can be changed at the account level, or at the individual subscription level.  Use these instructions when making changes to the email address at the subscription level.




How to Change an Email Address for a Subscription

  1. From the Customer Service ribbon, navigate to Customer Activity
  2. Select the subscription you want to update and navigate to the Email Addresses tab at the bottom half of the Customer Activity Screen
  3.  Click Edit Emails on Sub
  4. The Cir Email Maintenance dialog box will appear, complete the following fields:

    Add Email

    Select Available Email Addresses from the left and add to the Email Addresses on the right.

    Remove EmailRemove an old email address by selecting the emil address and clicking remove.
    New EmailIf the email address is not available, simply click Add New Email and enter the Email Address and click OK.


  5. Click OK


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