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Summary / TL:DR: This article will show you how to reset a suspended membership in Advantage.
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These instructions require you to have a control group open. For more on control groups, go here. |
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How to Reset a Membership
From the Customer Search screen click
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Customer Activity
Highlight the membership you want to update and then right-click
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Select Membership Actions and then
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select Full Member Reset
The Full Member Reset dialog box will appear. Complete the following fields:
Customer Number | Enter the Customer Number. |
Membership Org | Enter the Membership Org. |
Term Number | Enter the Term Number if necessary. |
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5. Click OK
6. Each subscription under the membership will have a Reset Subscription Back Start Date dialog box appear, leave blank and select OK for each
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Wrap upYou should now know how to reset a suspended membership in Advantage. |
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Still need help? We know this can be frustrating. To get further help please open a Support ticket. |
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