Summary / TL:DR: This article outlines the steps to create a campaign trigger in Blueshift that reminds the customer of the previous email.
Overview
In some cases, you may want to remind a customer of the previous email they were sent, especially if they didn’t engage (open/click) with it. This is helpful for retaining customers and improving engagement.
Email Template
You will need a separate email template to be used as your reminder. It is recommended that you use clear
Campaign Setup
Wrap up
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