Control groups are where orders and modifications go each day. Users need to add a new control group whenever adding orders or performing order modifications.
When completing the day with orders and modifications, balance your control group before exiting from Advantage. Balancing your control group releases everything done that day so it can be processed in the system with posting. For more on how to balance a control group click here!
Control Group Maintenance
The reason that subscriptions could be active despite Control Group being Balanced & Released, is because of a monthly maintenance process that Advantage team runs on the 1st day of every month.
During this period, the Advantage team have suspended all posting processes on the system hence the customers are still in their original status. Once these processes have been restored (which should be around 3-4 PM today), the posting of all transactions will start taking place. This process started at 8PM last night (31 Jan 2018) so all Control Group transaction postings from yesterday have not yet been processed.
Control Group Processes
MST120 - responsible for Control Group release
MST210 - responsible for posting transactions from various modules like CEM, CIR, PRO, AMB etc.
MST830 - purges the contents of Control Group (only if actioned)
