This article will show you how to delete a line item from your control group prior to posting, in Advantage.
2 min read
Note
If the transaction has posted, it cannot be deleted.
How to Remove an Item From Your Control Group
From the Customer Service ribbon, navigate to Order Entry
Older ribbons may display Fast Entry as the icon.
2. If the customer number in the Search Criteria box doesn't match the customer number associated to the transaction you are trying to delete, remove the customer number from this box and click Search to display all transactions in your control group.
3. Select the order number for the transaction you would like to delete, note that you can select multiple at once if needed.
4. Click Delete Order (this action is available by right-click or the ellipsis icon)
5. Click OK
Wrap up
You should now know how to delete a line item from your control group prior to posting, in Advantage.
Still need help?
We know this can be frustrating. To get further help please open a Support ticket.