Summary / TL:DR: This article will review the many order types and billing status, and what many of the common combinations mean in Advantage.
Product Status Chart
Order Type | The type of product order
| ||||
Order Status | The status of the product order
| ||||
Product Status Combinations
Order Type | Order Status | Combination | ||
Credit Memo/Return Order | Complete C | Return that the control group has been released, but not yet posted | ||
Credit Memo/Return Order | Finished - All order lines have been processed and the order has been posted | Return that has posted and is complete | ||
Credit Memo/Return Order | The order has been taken out of the fulfillment process due to credit problems with the customer's account H | Return being held due to credit reason | ||
Credit Memo/Return Order | The order has been invoiced and is ready to be posted I | Return that has been release and still in the process of posting | ||
Credit Memo/Return Order | Order has been entered or updated, but the totals have not yet been (re)calculated N | Return that is being held due to a calculation mismatch | ||
Credit Memo/Return Order | For some reason the order has been taken out of the fulfillment process. This status is assigned and removed manually R | Return that is being held for manual review and release | ||
Credit Memo/Return Order | The order has not yet been released from the MST control group U | Return that the control group has not been released for posting | ||
Gratis/Free Order G | The order has been posted, but there is at least one order line that could not be fulfilled due to an out-of- stock condition B | Complimentary order has posted, but there is at least one order line that could not be fulfilled due to an out-of- stock condition | ||
Gratis/Free Order G | Complete - The order has been released from a control group and is ready for the next fulfillment step C | Complimentary order that has been released, but not yet posted | ||
Gratis/Free Order G | Finished -All order lines have been processed and the order has been posted F | Complimentary order that has posted and is complete | ||
Gratis/Free Order G | The order has been invoiced and is ready to be posted I | Complimentary order that has been release and still in the process of posting | ||
Gratis/Free Order G | Order has been entered or updated, but the totals have not yet been (re)calculated. N | Complimentary order being held due a calculation mismatch | ||
Gratis/Free Order G | A shipping document has been produced for the order and it is ready for the next fulfillment step P | Complimentary order that has been release and waiting for the warehouse shipment confirmation | ||
Gratis/Free Order G | For some reason the order has been taken out of the fulfillment process. This status is assigned and removed manually R | Complimentary order that is being held for manual review and release | ||
Gratis/Free Order G | The order has not yet been released from the MST control group U | Complimentary order that the control group has not been released for posting | ||
Invoiceable I | The order has been posted, but there is at least one order line that could not be fulfilled due to an out-of- stock condition B | Inviolable order has been posted, but there is at least one order line that could not be fulfilled due to an out-of- stock condition | ||
Invoiceable I | Complete - The order has been released from a control group and is ready for the next fulfillment step C | Inviolable order that the control group group has been released, but the order has not posted | ||
Invoiceable I | Finished -All order lines have been processed and the order has been posted F | Inviolable order that has posted and is complete | ||
Invoiceable I | The order has been taken out of the fulfillment process due to credit problems with the customer's account H | Inviolable order being help due to credit reasons | ||
Invoiceable I | The order has been invoiced and is ready to be posted I | Invoiceable order that has been released and partially posted | ||
Invoiceable I | Order has been entered or updated, but the totals have not yet been (re)calculated N | Inviolable order that is being held due to a calculation mismatch | ||
Invoiceable I | A shipping document has been produced for the order and it is ready for the next fulfillment step P | Inviolable order that has been release and waiting for the warehouse shipment confirmation | ||
Invoiceable I | For some reason the order has been taken out of the fulfillment process. This status is assigned and removed manually R | Inviolable order that is being held for manual review and release | ||
Invoiceable I | U The order has not yet been released from the MST control group U | Inviolable Order that the control group has not been released for posting | ||
Modify order without shipping items M | Complete - The order has been released from a control group and is ready for the next fulfillment step C | Sales Adjustment where the control group group has been released, but the order has not posted | ||
Modify order without shipping items M | Finished - All order lines have been processed and the order has been posted F | Sales adjustment order that has posted and is complete | ||
Modify order without shipping items M | The order has been taken out of the fulfillment process due to credit problems with the customer's account H | Sales adjustment being held due to credit reason | ||
Modify order without shipping items M | The order has been invoiced and is ready to be posted I | Sales adjustment that has been released and partially posted | ||
Modify order without shipping items M | order has been entered or updated, but the totals have not yet been (re)calculated N | Sales Adjustment order that is being held due to a calculation mismatch | ||
Modify order without shipping items M | For some reason the order has been taken out of the fulfillment process. This status is assigned and removed manually R | Sales adjustment that is being held for manual review and release | ||
Modify order without shipping items M | The order has not yet been released from the MST control group U | Sales Adjustment where the control group has not been released, but the order has not posted | ||
Proforma/Credit Card Declined O | Complete - The order has been released from a control group and is ready for the next fulfillment step C | Price quote where the control group has been released, but the order has not posted | ||
Proforma/Credit Card Declined O | Finished - All order lines have been processed and the order has been posted F | Price quotes order that has posted and is complete | ||
Proforma/Credit Card Declined O | The order has been taken out of the fulfillment process due to credit problems with the customer's account H | Price Quotes that is being held | ||
Proforma/Credit Card Declined O | The order has not yet been released from the MST control group U | Price quote where the control group has not been released, but the order has not posted | ||
Post shipped order P | Complete - The order has been released from a control group and is ready for the next fulfillment step C | Invoiced Order without shipment where the control group has been released, but the order has not posted | ||
Post shipped order P | Finished -All order lines have been processed and the order has been posted F | Invoiced Order without shipment that has posted and is complete | ||
Post shipped order P | The order has been taken out of the fulfillment process due to credit problems with the customer's account H | Invoiced Order without shipment being held due to credit reason | ||
Post shipped order P | The order has been invoiced and is ready to be posted I | Invoiced Order without shipment that has been released and partially posted | ||
Post shipped order P | order has been entered or updated, but the totals have not yet been (re)calculated N | Sales Adjustment order that is being held due to a calculation mismatch | ||
Post shipped order P | A shipping document has been produced for the order and it is ready for the next fulfillment step P | Invoiced Order without shipment being held due to insufficient stock | ||
Post shipped order P | For some reason the order has been taken out of the fulfillment process. This status is assigned and removed manually R | Invoiced Order without shipment that is being held for manual review and release | ||
Post shipped order P | The order has not yet been released from the MST control group U | Invoiced Order without shipment where the control group has not been released, but the order has not posted |
Wrap up
You should now have an understanding of the many order types and billing status, and what many of the common combinations mean in Advantage.
Still need help?
We know this can be frustrating. To get further help please open a Support ticket.
Cannot find the article you’re looking for?
Suggest a new article here!