- Created by maperrin, last modified by Alex Yeager on Sept 09, 2021
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This is a review of the many order types and billing status, and what many of the common combinations mean.
Product Status Chart
Order Type | The type of product order
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Order Status | The status of the product order
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Product Status Combinations
Order Type | Order Status | Combination | ||
Credit Memo/Return Order C | Complete C | Return that the control group has been released, but not yet posted | ||
Credit Memo/Return Order C | Finished - All order lines have been processed and the order has been posted F | Return that has posted and is complete | ||
Credit Memo/Return Order C | The order has been taken out of the fulfillment process due to credit problems with the customer's account H | Return being held due to credit reason | ||
Credit Memo/Return Order C | The order has been invoiced and is ready to be posted I | Return that has been release and still in the process of posting | ||
Credit Memo/Return Order C | Order has been entered or updated, but the totals have not yet been (re)calculated N | Return that is being held due to a calculation mismatch | ||
Credit Memo/Return Order C | For some reason the order has been taken out of the fulfillment process. This status is assigned and removed manually R | Return that is being held for manual review and release | ||
Credit Memo/Return Order C | The order has not yet been released from the MST control group U | Return that the control group has not been released for posting | ||
Gratis/Free Order G | The order has been posted, but there is at least one order line that could not be fulfilled due to an out-of- stock condition B | Complimentary order has posted, but there is at least one order line that could not be fulfilled due to an out-of- stock condition | ||
Gratis/Free Order G | Complete - The order has been released from a control group and is ready for the next fulfillment step C | Complimentary order that has been released, but not yet posted | ||
Gratis/Free Order G | Finished -All order lines have been processed and the order has been posted F | Complimentary order that has posted and is complete | ||
Gratis/Free Order G | The order has been invoiced and is ready to be posted I | Complimentary order that has been release and still in the process of posting | ||
Gratis/Free Order G | Order has been entered or updated, but the totals have not yet been (re)calculated. N | Complimentary order being held due a calculation mismatch | ||
Gratis/Free Order G | A shipping document has been produced for the order and it is ready for the next fulfillment step P | Complimentary order that has been release and waiting for the warehouse shipment confirmation | ||
Gratis/Free Order G | For some reason the order has been taken out of the fulfillment process. This status is assigned and removed manually R | Complimentary order that is being held for manual review and release | ||
Gratis/Free Order G | The order has not yet been released from the MST control group U | Complimentary order that the control group has not been released for posting | ||
Invoiceable I | The order has been posted, but there is at least one order line that could not be fulfilled due to an out-of- stock condition B | Inviolable order has been posted, but there is at least one order line that could not be fulfilled due to an out-of- stock condition | ||
Invoiceable I | Complete - The order has been released from a control group and is ready for the next fulfillment step C | Inviolable order that the control group group has been released, but the order has not posted | ||
Invoiceable I | Finished -All order lines have been processed and the order has been posted F | Inviolable order that has posted and is complete | ||
Invoiceable I | The order has been taken out of the fulfillment process due to credit problems with the customer's account H | Inviolable order being help due to credit reasons | ||
Invoiceable I | The order has been invoiced and is ready to be posted I | Invoiceable order that has been released and partially posted | ||
Invoiceable I | Order has been entered or updated, but the totals have not yet been (re)calculated N | Inviolable order that is being held due to a calculation mismatch | ||
Invoiceable I | A shipping document has been produced for the order and it is ready for the next fulfillment step P | Inviolable order that has been release and waiting for the warehouse shipment confirmation | ||
Invoiceable I | For some reason the order has been taken out of the fulfillment process. This status is assigned and removed manually R | Inviolable order that is being held for manual review and release | ||
Invoiceable I | U The order has not yet been released from the MST control group U | Inviolable Order that the control group has not been released for posting | ||
Modify order without shipping items M | Complete - The order has been released from a control group and is ready for the next fulfillment step C | Sales Adjustment where the control group group has been released, but the order has not posted | ||
Modify order without shipping items M | Finished - All order lines have been processed and the order has been posted F | Sales adjustment order that has posted and is complete | ||
Modify order without shipping items M | The order has been taken out of the fulfillment process due to credit problems with the customer's account H | Sales adjustment being held due to credit reason | ||
Modify order without shipping items M | The order has been invoiced and is ready to be posted I | Sales adjustment that has been released and partially posted | ||
Modify order without shipping items M | order has been entered or updated, but the totals have not yet been (re)calculated N | Sales Adjustment order that is being held due to a calculation mismatch | ||
Modify order without shipping items M | For some reason the order has been taken out of the fulfillment process. This status is assigned and removed manually R | Sales adjustment that is being held for manual review and release | ||
Modify order without shipping items M | The order has not yet been released from the MST control group U | Sales Adjustment where the control group has not been released, but the order has not posted | ||
Proforma/Credit Card Declined O | Complete - The order has been released from a control group and is ready for the next fulfillment step C | Price quote where the control group has been released, but the order has not posted | ||
Proforma/Credit Card Declined O | Finished - All order lines have been processed and the order has been posted F | Price quotes order that has posted and is complete | ||
Proforma/Credit Card Declined O | The order has been taken out of the fulfillment process due to credit problems with the customer's account H | Price Quotes that is being held | ||
Proforma/Credit Card Declined O | The order has not yet been released from the MST control group U | Price quote where the control group has not been released, but the order has not posted | ||
Post shipped order P | Complete - The order has been released from a control group and is ready for the next fulfillment step C | Invoiced Order without shipment where the control group has been released, but the order has not posted | ||
Post shipped order P | Finished -All order lines have been processed and the order has been posted F | Invoiced Order without shipment that has posted and is complete | ||
Post shipped order P | The order has been taken out of the fulfillment process due to credit problems with the customer's account H | Invoiced Order without shipment being held due to credit reason | ||
Post shipped order P | The order has been invoiced and is ready to be posted I | Invoiced Order without shipment that has been released and partially posted | ||
Post shipped order P | order has been entered or updated, but the totals have not yet been (re)calculated N | Sales Adjustment order that is being held due to a calculation mismatch | ||
Post shipped order P | A shipping document has been produced for the order and it is ready for the next fulfillment step P | Invoiced Order without shipment being held due to insufficient stock | ||
Post shipped order P | For some reason the order has been taken out of the fulfillment process. This status is assigned and removed manually R | Invoiced Order without shipment that is being held for manual review and release | ||
Post shipped order P | The order has not yet been released from the MST control group U | Invoiced Order without shipment where the control group has not been released, but the order has not posted |
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