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This is a review of the CEM, or conference registration screen.  Note that some field names and locations may vary slightly based on individual scripts used at the Conference Registration Screen. To learn more about identifying and changing scripts go here






Conference Registrations

Displays the details for the selected conference registration and allows for the entry of information to search for conference registrations. 

ConferenceSearch area to enter the conference number.
LocationSearch are to enter the conference location.
Attendee NumberSearch area to enter the attendee customer number.
PO NumberSearch area to enter the customer PO Number.
My Control GroupWhen this box is checked only your current control group will be used in the active search.
SearchSearch area to enter in the name of a conference.
Date and Time AddedShows the date and time the order was posted.
Attendee CustomerDisplays the customer number of the attendee.
Attendee TypeShows what badge type the attendee has registered .
Registered OnShows the date the customer registered the conference.
Registration IDDisplays the registration ID for the selected conference.
Registration NameShows the name the customer has registered for the conference.
AddUsed to add a conference, some items will be pre-filled based on of a customer is already selected.
ChangeMae changes to a currently selected conference.
InquireOpens the Conference Attendee Maintenance dialog box. Will show basic information about the selected conference.
DeleteDelete the currently selected conference.
Un-CancelUsing this option will uncancel the currently selected conference as long as it has not been resolved by closing the control group that canceled the order.


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Registration Information

The display of the conference registration info.   

Conference ID

The item number associated with the conference.

LocationThe location associated with the registration.
WhenThe dates the conference will take place.
Bill-ToDisplays the shipping Info of the billable customer.
ContactDisplays the shipping info for the recipient of the conference order.
Added OnDate the conference order was added.
Updated OnDate the conference order was last updated.
Registration IDID number generated when the conference order is place to ID the registrant.
StatusShows the status of the conference order.
Customer PO#Not Used.
Billing CurrencyCurrency the rate is associated with.
Invoice TermsShows if the customer's Past Due Amount exceeds the Past Due Limit associated with the Terms Code on this order, the order is placed on hold.
Promotion CodePromo code used to place the conference order.
Bill By

When more than one person is involved (a multi-attendee registration), then the bill-to can be identified at:

  • the registration level – that person is paying for all the attendees, or
  • the attendee level – each attendee is paying for their own registration fees. (The registration provides grouping for volume price purposes)
Registration Type

An attendee record contains the registration type indicator which identifies whether the person is participating as:

  • A - Attendee
  • P - Presenter
  • E - Exhibitor
  • S - Staff Member




Other Attendees

Displays every transaction associated with the conference.

These are the default customized columns from this screen. There are more columns available.
Attendee Name

Displays the registered name for conference.

Badge Name

Displays the name the registrant wan't for their badge.

Registered On

Displays the date the conference was registered on.

Attendee Type

Displays the registration type.

Customer Number

Displays the customer number for the registrant.

Status

Shows the status of the conference order.


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Selected Sessions

The customer's information associated with the conference.  From this tab you can add, change or delete a conference registration.


These are the default customized columns from this screen. There are more columns available.
Session

Displays the session type that has been registered for.

Session NameDisplays the name of the conference session.
Session DateShows the date the conference session starts.
Last UpdatedDate the session was last updated for the customer.
StatusDisplays the session status.
Attendee TypeDisplays the type of badge that has been registered.

Invoices

Displays every transaction associated with the selected conference item.

These are the default customized columns from this screen.  There are more columns available.
Order Number

Order number of the conference transaction.

Bill CustomerDisplays the shipping Info of the billable customer.
Bill-To NameName of conference registrant.
Posting Date/TimeDate and time the order was posted.
Invoice TotalShows the total amount of conference order.
Balance DueDisplays any remaining amount due for the conference order.
Posting StatusWill display the status of the invoice.
Control Group DateDisplays the the date the control group was last updated.
Control Group IDShows the control group of the rep keying the order


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Email History

Displays a history of all fulfillment emails sent to the customer for the conference. From this tab you can resend emails to the customer. For more information, go here.



These are the default customized columns from this screen.  There are more columns available.
Unique ID

Unique identifier of the email sent.

Email Address

The email address on file for the subscription.

Date Sent

Date the email was originally sent to the customer.

Time Sent

Time the email was originally sent to the customer.

Sent Status Description

The status of the email sent.

  • Delivered
  • Bounced
Bounce Reason

The reason for the bounce - currently all are recorded as Bounce.

Email SubjectDescription from Message Central of the email sent to the customer. Not necessarily the subject line of the email, this is controlled by what is entered in Message Central.


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