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You can update a choice to perpetual in two different ways:
It will be helpful to have your script set to CIR COMPS at Order Entry.
You will either need to cancel the current subscription and place a new order with a perpetual choice.
Or you can keep the current subscription, and place a renewal order with a perpetual choice. When the current term runs out, the renewal order with the perpetual choice will roll in.
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Still need help? We know this can be frustrating. To get further help please open a Support ticket. |
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