Document toolboxDocument toolbox

Updating a Subscription to Perpetual

Summary / TL:DR: This article will show you how to update a subscription to be perpetual.

Follow the below instructions if you wish to update a subscription to be perpetual.


How to update a subscription to perpetual

You can update a choice to perpetual in two different ways:

  1. It will be helpful to have your script set to CIR COMPS at Order Entry.

  2. You will either need to cancel the current subscription and place a new order with a perpetual choice.

  3. Or you can keep the current subscription, and place a renewal order with a perpetual choice. When the current term runs out, the renewal order with the perpetual choice will roll in.


Wrap up

You should now know how to update a subscription to be perpetual.

Still need help?

We know this can be frustrating. To get further help please open a Support ticket.

Click here to open a ticket


Related Content

 

com.atlassian.confluence.content.render.xhtml.migration.exceptions.UnknownMacroMigrationException: The macro 'html-macro' is unknown.