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How To Add Extension Days to an Agreement
From the Customer Service ribbon, navigate to Customer Activity
Select the agreement you want to update
Click Add Version (this option is available by right-clicking, the plus sign or the ellipsis icon)
The Access Agreement Entry dialog box will appear, complete the following fields:
Extension Days | Enter the numberof days to extend the agreement |
Takes Effect On | This needs to be set to the agreement Start Date |
5. Click Finish
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Wrap upYou should now be able to add extension days to an agreement in Advantage. |
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